The guy show up on time, and was very nice during the install. He told me that I could use the tub 24 hrs after the install. When I stepped on the surface 24 hrs after install my foot print was left in the surface. I waited another 24 hrs and my wife stepped on it and the whole top layer slid. I contacted the company about repairing the surface and sent him a video of the epoxy still being plyable, he never responded. He would not answer any of my phone calls. 4 days after the install I had to leave to go back home. The epoxy was still not set. I contacted my property to get this resolved. The guy answered his calls and said he would fix it but never showed up to repair the tub. Now I have find someone to repair his work. I have no doubt that it will cost me more than the original cost to repair.See My video...https://www.youtube.com/watch?v=y_Gg3izL2Tw
This company offers to repair and resurface countertops. We received an estimate from the franchisee in May 2015 after he brought hardened samples of what the finished product would look like. The samples give the impression that the resurfacing material is harder and thicker than it is in reality. The job was scheduled several weeks in advance and the day before they were to arrive, they company rescheduled due to a mechanical problem with the technician's vehicle. The job was rescheduled. On that day, the technician arrived late. We were told that it was due to a traffic accident. The technician spent the first couple of hours repairing the loose laminate on our countertops and the next 9 hours applying the spray-on coating. The actual material resembled Krylon stone fleck spray paint (which you can buy at any home improvement store or Wal-mart for less than 1/10th the cost) with a protective polyurethane coating on top of it. The technician had to come back the next week to touch up a spot he missed and clean up the mess that was left on the top of some cabinet doors and drawers. He late again. Once again we were told by the office it was due to an traffic accident, yet when the technician arrived, he denied any traffic problems. This started our distrust of the company and our reevaluation of whether this product would hold up to its 2 year warranty. The technician did the touch up, but did not remove the residue from the cabinet doors or drawers. Most likely it was b because he couldn't. If the product is really only a Krylon-like paint, then once it dries on wood, it's can't be removed without stripping the cabinets. In either case, fast forward to mid-September - the laminate repair failed. A piece of laminate that had been repaired came off the countertop this evening. We were told once the repair was made, the coating would seal it, but that didn't happen because the coating is too thin to seal anything. (it is literally nothing more than spray paint). You can also still see the original seams of the countertops (one of the claims made by the company is the product is seamless). I could have spray painted the countertops for about $75 using Krylon stone fleck paint from Walmart, so as you can imagine, the $1,200 we paid doesn't seem legit. We would rate this company zero stars, but Yellow Pages.com requires we give it at least one star to post the review.