I am a LEGO enthusiast and collector and went to 2nd & Charles yesterday evening for the first time. I am sorry to say that this store is lying about what retail prices are. Specifically a Lego Microworld set they have in the store is priced at $79.99. This is also listed on the retail price. The list price on Amazon is $34.99. The price tag on this item was a blatant lie about the retail value of this particular LEGO product. It's disrespectful and unacceptable to lie to your customers. I will never step foot in the store again. Don't waste your money here. Everything is cheaper on eBay and Amazon anyway.
Love this shop. I always find the best gifts there as well as amazing incense and candles that actually burn right.
Lovely selection of gifts. There is a wide range of items for children of every age and interest.
I stopped by about a year ago on the recommendation of a co-worker. I shopped here once before and wondered why I hadn't been back. Then I walked in and immediately remembered. Not only was I not acknowledged until I checked out as I was browsing the jewelry section I couldn't help but feel watched. I completely understand that small items such as jewelry are often shoplifted. I quickly settled on a pair of earrings and checked out. Maybe if it was the week and I was in nicer clothing instead of a casual outfit I would have received a little friendlier service. Cute store, very nice selection of items, customer service could be improved.
I've been going to this particular 2nd & Charles on a fairly regular basis for two years and it is one of the coolest shops I've ever been inside. Friendly people, GREAT deals on movies and music, tons of cool merchandise, and just an all-around cool environment. I've been trying to figure out these other negative reviews, and all I can figure is they went in once and had a bad experience. I've lost count of how many times I've gone and loved it. A 2nd & Charles came to a desolate street in my hometown in Greenville and completely rejuvenated it. Love this place.
Brought in a brand new never been opened Xbox 360 game. They told me they would have to open it to see if it worked. Of course it's going to work it's never been opened! They called me back up to the counter to tell me that they don't want to buy it, cause they are over stocked on that game, but they opened the game. Seems to me they should have checked to see if they were overstocked on the game before they opened it! I walked in with a brand new unopened game, and walked out with a game that has been opened. So now it's considered used, and not worth as much since they opened it. Thanks for nothing!
Worse return prices than gamestop 2 dollars for a couple of 360 games that was less than 6 months old. they look up prices on ebay so their sell price is not all that great and things are not alphabetically listed so you have to search for stuff to find anything you want. I don't think I will be coming here anytime soon even though they are 2 blocks away.
Walked in store just to look around was in only for a few minutes no one said anything to me but soon as a person of another color walked in they were spoken to made me very upset and I will never go there again and I was going to buy ssomething
Are you kidding me? Have these people ever heard of customer service? Would it kill you to smile? I had a moving box filled with books and needed help bringing them in, and when If there was anyone to help me load them, they pointed to a gentlemen and asked him to give me a hand. They said "This woman needs a strong young man to help her with her books", to which he replied " well tell her she should've brought one" and rolled his eyes as he approached me. Seriously. I brought 65 books in. SIXTY FIVE. Art books, antique books, modern books, a total assortment of good books in both fair & great conditions. They had the audacity to offer me $8.25 or $16.00 store credit. You know how they appraise these books? the internet. One of my books was an Estelle Hurll from 1859. The guy said "well I couldn't find anything on Ebay so I don't know what it it's worth". I can totally understand that this is a business and it needs to make money. However- until you have someone behind your counter who knows the real quality of a book (not just some college hipster with an Ebay account) I will not be returning and I highly recommend anyone considering 2nd and Charles look elsewhere.
This store is okay for buying books if you can find any you want. I didn't see too much that interested me. Every author I looked for either wasn't represented or what they had I already owned. Selling is a whole different story. when my husband and I first met, I noticed that we had a lot of the same art books and graphic novels (just one sign he was a keeper) so when we moved in together and combined our books we were left with a bunch of doubles. They have been occupying a box in our closet for a while so I thought I would bring them in and see what they would offer me. There was a mixture of soft and hard cover, art books and graphic novels as well as some trade paperbacks. All either in good or pristine condition. I was looking at about 16-20 books. When I came back they offered me 27 $ in cash or 31$ in store credit. Are you kidding me? No thanks. I took my books and left. I'd rather give them to my friends than be ripped off.