Columbia, SC Automobile Body Repairing Painting

Had minimal damage but service was efficient and fast, less expensive than other places even though there wasn't too much damage. Again, fast job once parts came in, friendly staff and would recommend.

June 24, 2017 I took my car to Econo Auto Painting at 1527 Sunset Blvd. West Columbia (803)794-0990 to get it painted since I bought it at an audition and it had chipped paint on the hood, roof, as well as, showing rust spots on the roof. I paid $367.60 for the paint job. In December 2017 I noticed the paint was bubbling up on the hood. So I stop by the shop to show the new manager the spots. The two guys I dealt with before were no longer working there. He told me to bring my receipt the next day and he would take care of it for me. The next day I showed up with the receipt and he told me that he was not going to do anything. I asked for the area managers' phonenumber. He gave me the wrong number. I then called Econo Paint at 2412 Decker Blvd.(803)-788-0555 and asked for Mitch Clark (the area manager ) to call me. When he called the next day I took the car over to Decker Blvd. Store with the receipt for him to look at the car. He told me that the shop on Sunset did not prep the car right. The hood, roof, and trunk lid needed to be sanded. He said he would re-paint it as is,but it will bubble again. To fix it right it would cost me another $150.00 plus $30.00 to fix a dent on the trunk lid that I had missed telling them the first time. The total would be $187.00. I also pointed out that I wanted where I had put some emblems on each side of the front fenders sanded, as well as, make sure that the bottom of the door where a mechanic had scratch the first paint job putting a door actuator in. Mitch and the General Manger Mike said they would take care of it for me. After spending $64.00 round trip for cab fare January 8, 2018 the job was not done right. I complained to Mitch Clark and he said to bring it back February 12, 2018 and he would take care of it. I had moved a little closer to the shop on Decker Blvd. But the cab fare cost $46.00 round trip. The job still was not done right. You can tell where the paint does not match with the car on either side of the fenders! And of course he said he would re-paint but I would have to spend more money on cab fare. These guys don't care about me being satisfied. They prove that by not listening to my concerns. Both cab drivers and another person told me that I should not have paid for the prep work $187.00 that was on them they did not prep the car right the first time. I knew that myself but was wanting to get the car done right without a battle. Update: I have just discovered that they did not even sand the roof as part of the $187.00 that I paid!! I called Corporate Office (352)-754-3050 Wednesday February 14,2018 to speak Mitch Clark Supervisor Mr. Hood. (772)-465-9444. He called me around 9:45 am. I told him I wanted the car repainted over and I wanted my cab far paid. He told me that he was not going to pay for cab fare that I could walk. That is not the way to treat a Disabled customer who is going for a Total Left Hip Replacement March 13, 2018 and who has bone on bone in my left hip, as well as, bone on bone on my left knee with a compression fraction in my back!!!We got into a argument and I hung upon him. It is very apparent that this company does not car about their customers. So I am done taking my car over and over explaining over and over to deaf ears my concerns and wasting and lot of money in Taxi Cab fares. So my ultimatum is a full refund of the $187.00 for the sanding and prep work that should have be done the first time as told to me by other people,as well as, the $110.00 that I spent in taxi-cab fares,plus the $367.50 spent in June. Total compensation $664.50. Econo Paint and Body Works is a total rip-off!!!

If you want professional results where you can't tell body work on your car has been done, I would definitely recommend Caliber Collision. I have tried other places in town and they can't either match the paint or you can tell the car had paint work done but not Caliber.

I wouldn't even let these people paint my bicycle vs a car. Horrible service, I got my car painted and a door handle replaced. There were supposed to call me to notify me when my car was finshed. I had to call my self after a week to find out it's been done three days prior. When I went to pick it up the door panel was in the back seat and the paint had already begin to crack. When confonted, the manger got a attitude and refuse to fix it. "1 year aggrement is a joke" My advise is to never bring your car or anything with wheels to this place. Take it to the real professionals at macco. Drove 60 miles for something I could have done in my back yard.

Randy & Michelle were GREAT they helped me fix my van in more ways than one.They are an awesome team as well as the techs that performed the restoration. I will recommend them to anyone at any time! Thank you Eargles & I wish your business all the continued success in the days ahead...

stay away drug dealers hang out lies sorry work take your any where else but here will keep your car forever the place is a dump

DO NOT LEAVE YOUR CAR HERE! I left my car on a Tuesday and was told that they would do their best to get my car done on Friday and if not then it would be done by Monday. Monday comes and I haven't heard anything from anyone, the only communication I received is an automated text message saying my car would be done on Tuesday. Tuesday arrives, and I call to see when I'll be able to pick up my car, and they tell me "no no no, we'll call you when it's done. It should be done Wednesday, but if not then then definitely Thursday." Today is Thursday, my car is still not finished, and if I call to check when my car will be done I am made to feel like I'm bothering someone by even asking. All of this, and they know I'm paying out of pocket for a rental car (from them no less). It has been the worst customer service I have ever received and would never do any business with this company ever again.

Took my van to be painted and it took twice the time told to me that it would be completed. When I went to pick my van up, first it was not done correctly so I have to take it back. Secondly, inside my van was dirty when I brought it to them clean. Chips that I had in my van were eaten. Manager cursed at me when I pointed these things out to him. I am disgusted at the poor craftsmanship of the painting but even greater at the unprofessional and disrespectful way I was treating. Pay the extra for quality service somewhere else!

These people will not finish my car, and told me the car was fixed "good enough"... which for a new 2013 $40k car is unacceptable. ......They were very rude and argued when the Insurance company reviewed the car repairs and asked them to repair the vehicle to original condition - and they have refused. Bryan Derrick, the manager made numerous promises and said whatever he needed to say to appease me through the repair and then towards the end, he recanted his promises (i have the emails).....Jim Young told me that they would exceed my expectations AFTER i returned it the first time and THEY CAUSED MORE ISSUES THAN THEY REPAIRED.....These are not people that can be trusted when making promises. They told me what i needed to hear when trying to get my business, then didn't deliver on their promises..... They got the money and didn't want to finish the car properly........Look at the pictures and its obvious that the auto repair by Summit Collision Centers of Lexington, SC is not acting professionally with their poor customer service.HERE IS WHAT HAPPENED>The insurance company has tried to discuss this with them, but they get rude on the phone and refuse to finish the vehicle properly.On top of all this, my time is important to me, and the costs associated with this entire mess is outrageous. This is what and how it happened to me.I have taken the vehicle back to Summit Lexington (twice) and each time they have NOT delivered on their promises to fix and repair the car properly. Actually, they did take the car back once to "try" to fix several issues, but they caused a few more... On/About December 12, 2013 the car was delivered to Summit Collision (Lexington, SC) at Jim Ford Hudson for repairs. On/About February 7, 2014, the car was released as finished...it was not even close. 1. Paint did not match.2. Door alignment not right.3. Hood crooked.4. Excessive "oranage-peel" paint mis-match5. Wheels damaged and chipped.6. Excessive paint fumes inside vehicle - undrivable.7. Under hood area's over-painted8. Mounting "optional" accessories that should NOT have been on car and discussed up front. Basically, very careless about how they handle the repair of the vehicle.See Pictures here.On/About February 10th, 2014 I returned the car for re-finishing and I received it back one week later with most repairs re-done but incurred additional issues and damage.1. Some of the paint tape lines are now present.2. They left chips and paint lines in the doors and front bumper3. They deodorized the car with a perfume based masking agent to cover up the paint fumes...this stuff causes allergic reaction to my wife - DID THIS WITHOUT PERMISSION.4. My keyless door locks stopped working after 2nd repair.5. the front end now steers different and is hard to drive straightI HAVE A PICTURES TO DOCUMENT THIS ENTIRE EPISODE AND THE INSURANCE ADJUSTOR IS ALSO FRUSTRATED WITH THEIR LACK OF PROFESSIONALISM. http://summitcollision.wordpress.com/gus-mallios-history/All i want is the car fixed and repaired to pre-accident condition, but they refuse.

Great Work A+++++, Had my car fixed and painted all over there and it couldn't have been done better. Flawless. Thanks Bender Mender!!! Lifelong customer now.