What Should I Do When My Car Dies on the Road? »
Four tips for keeping yourself and your vehicle safe while you wait.
1241 W Stadium BlvdJefferson City, MO 65109
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Four tips for keeping yourself and your vehicle safe while you wait.
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
Affordable, locally owned, fast and clean.Low over head means lower prices for our community! I would recommend them to everyone!
I waited SIX months for repair parts for my manual wheelchair. I was told they were ordered three different times, was told they couldn't order it until they had something else from my doctor (which they already had cause I hand delivered it to them), already paid my portion out of pocket to order the parts. Nothing but excuses, lies, and runaround. I highly suggest you use another company. My chair is dangerous to be in right now because of the repairs it needs, it's even worse after waiting six months for nothing. Customer safety is not a concern of this company.
I would not suggest taking your car here. I thought they were great a first due to there promtness. However, I had to bring my car back in less than a month due to the same issue. With my second time of business they were rude, misplaced items to my car and left a mess in my interior. I will never take my car here again. And am extremely displease with there service.
Still not satisfied with my truck got it back I would not recommend this shop to any of my friends thay have seen what I have been through with this shop now I will only use ford thanks for the expensive learning experience.
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Going to give a HUGE shout-out to Dave Cunningham and his mechanics at the Business Loop location for their service. Dave's business philosophy is centered around transparency and honesty and his mechanics follow the same philosophy. They will physically bring you into the shop under the lift and show you what needs to be done to your car if something needs to be repaired. They won't just hand you a piece of paper with an estimate of what supposedly needs to be done. As someone who isn't that knowledgeable about vehicles, I appreciate the fact that I won't be screwed so that a location can "make their numbers" by being sold parts and services that aren't needed. Looking for an honest shop? Go see Dave Cunningham and his merry band of mechanics at the Business Loop location. Highly recommended!
Tiger Towing is the best. I had a friend who's daughter was locked in the car and the driver came in less than 6 minutes. He hurried and we couldn't have been more grateful. I will always call Tiger Towing!
No returned calls, lies about placing orders with manufacturers, or doctors' offices, promising to send faxes or make calls, and then lo and behold...doctors' offices say they have not been contacted. Waiting ridiculous lengths of time for medical equipment; it's going on a year now—still no equipment. I’m continually calling to get something done, and being stonewalled and lied to. Finally got a call this morning from a rude guy...someone other than I have previously dealt with, and he acts like I need to get him info that has been available from my doctor since September, and this is end of April. He was condescending in tone...as if it's due to my negligence they don't have this info, and not their own lackadaisical business practices and personnel traits. I'm not sure how they're even still in business. Try another company...they're not there to help, they're just showing up for an unearned paycheck.
I will definitely take my car here from now on. They have new management and staff. They were very eager and went out of their way to help me run down a problem I had with my car's brakes for over a year. After getting new pads and adjustments the noise was still there. I brought it back 2 more times.... they worked on it and finally got it fixed, after two other places I took it to couldn't even figure out what was wrong and wanted to charge me "diagnostic fees" to figure it out.. On the second and third return trip the Custom Automotive they didn't charge me a dime for the work they did. And they worked on it for at least half an hour to an hour both times to try to figure out what it was. I would highly recommend them. I used to take my car to there location by the Mall. But I'll be going to the Business Loop location from now on
They charged me $70 for "diagnostic" after I told them the problem and what needed to be replaced. So replacing an $18 part that took less than an hour came to the total of $137. Enough said. Do not go here if you care about your money or having honest service
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.