It cost me over $100 just to get my hair colored which unfortunately took all day to get done. No type of discount, although the stylist started my hair an hour after my appointment.
My haircut was fine, but the color was hideous. I went in to get my roots touched up (brunette to blonde), and they actually died my roots DARKER than they were when I came in. The opposite of what I asked for. The color looked like it was just randomly slapped on - big chunky splotches of dark here, blonde spots there. It was really terrible. When I asked for a refund for the color portion of my visit, I was told they have a "strict no refund policy". So no matter how badly they butcher your hair, you're stuck paying for it. They offered to try fix it, but I do not want them anywhere near my head again. I have a strict "I don't pay for what I didn't receive policy" , so I will be disputing the charge with my bank. If I could give them zero stars I would.