So dispointed terrible Customer Service! My boyfriend works hard so I make an appointment with still point, we got there day before I got confused I was sure it's on the 2nd, the lady at the front desk wasn't nice by the way at that time I did consider canceling the appointment but I already confirmed the appointment so left as it isNovember 03 we live in college Park driving to the still point is about 20 min, bad luck car accident happened on I-95 it was very bad traffic by the time she called we was about 12 minutes away but she told me over the phone that they will consider the Time I missed as I have got a massage and I told her why should I pay for something I didn't get?! after I mentioned that me and my boyfriend have a massage she said that they will see us when we get there so we did get there and she gives us a form to fill out and she kept talking about the place and different massage they have so we spend about another 15-17 minutes after(at the time I booked the appointment I told her deep tissue massage so I didn't really understand why she offered me different massage) all this time I spent going back and forth she said so you guys will get 20-25 minutes massage but you will be paying for 1 hour massage each but you will get only 20-25 minutes!!I was so upset there is nothing I could do to avoid the car accident that happened on I-95 at November 03Second why did she take more time when I got there if she think I should be paying for 1 hourThere is way to say things and is not like I'm talking with a robot you sitting at the front desk as human being they should put someone else that will be more respectful helpful and nicer at the front desk not recommending at all
10015 Old Columbia Rd Ste H-120Columbia, MD 21046
From Business: Here at Vivid Salon & Spa we want you to experience for yourself why we are considered the Best Salon & Spa in Columbia, MD. * You Will Speak to a Knowledgeable P…
Just met her today and she hooked my hair up!! She knows what she is talking about and I cant wait to see her againJ
I have been going to Veli for 15 years and he has always done an excellent job with cut and color/highlights.
Great! Always get an excellent color and cut here. Hard to find anyone who does hair better. Traditional or wild, you'll fund what you want at Veli & Company! Check it out!
I highly recommend Ozgur, he is great and I am never disappointed. He takes his time and gives great cuts. I have been going to him for years and I have recommended him to friends and they have been very happy with him.
Let me start by saying that the lady who did my hair, Aysha, was very nice.But if you're like me, nice doesn't always cut it when you want to do something nice with your hair.First, the prices are RIDICULOUS! She asked if I wanted my hair cut. I really didn't, but she insisted I at least get a trim. OK, a trim can't hurt. Most places trim your hair for free when you're having other services done. NO. I was charged $65 for the trim! Had I known that, I would have trimmed my hair myself or had her at least cut me some layers!Second, they don't have portfolios. That should have been a red flag, but I thought I'd trust that she'd be able to give me the look that I showed her a picture of.Nope.I came back a few days later for her to "fix" my hair. Yeah...it came out a little better, but still wasn't happy for what I had paid for ($215), but I was frustrated having to already go back in the first place. Secondly, I was told that it would cost another $40 to blow dry my hair! Really? After you screwed up once, you're still going to scrape away at more money?!?!I hope this place goes out of business. They are a rip off. The prices may not be Aysha's fault, but even her, as a "color expert", not worth the price. I'd expect that kind of quality coming from a beauty school, not a licensed stylist.
the interior designs and web of this place are really good and excellent i really like it. its a nice environment its beaiufl and when they wash your hair you go to into this room its very spiritual and relaxing with water running and music and statues luv it
Definitely come here. You will not want to go to another salon besides this one! They always do a great job and have a great sense of humor. Very friendly people, meet the owner and hes a nice guy
Best salon in town. I always come to get waxing done and hair colored and trimmed. I always leave their satisfied. Customer service is great!! Recommend this salon to everyone
I will be going to the Face Place from now on. I have tried other spa's in this area and no other compares to this classy, down to earth place. I didn't want to leave, and they said if I wasn't ready to go home I could sit in the relaxation room as long as i wanted. Heaven.... Highly recommended.
Other than Tamara's impeccable bio and not to mention, her outstanding work, what impressed me most was her willingness to respond/address the negative reviews posted to this website. This alone caused me to become a first time customer and boy, I’m glad I did!!! She's terrific and so too is her staff!!! So, if you're looking for an outstanding hairstylist who’s also courteous and provides the utmost professional service all in a relaxing, sophisticated, and friendly environment, look no further than The Hair Connoisseur Salon!!! TRUST ME, YOU"LL BE GLAD YOU DID!!!!