What Should I Do When My Car Dies on the Road? »
Four tips for keeping yourself and your vehicle safe while you wait.
9110 Red Branch Rd Ste MColumbia, MD 21045
From Business: OUR MISSION IS SIMPLE Pro Wash Auto Spa was created to provide our customers and their vehicles with extraordinary hand car wash, auto detailing, and window tinti…
6415 Dobbin Center WayColumbia, MD 21045
I have been going to TNT since 2002. Every time that I go I feel good about the work that is done on my car. Because George takes the time to revie…
9255 Berger Rd Ste 110Columbia, MD 21046
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From Business: Updated: Do you have auto glass damage? For windshield, window or back glass repair and replacement in the [city] area, turn to Safelite AutoGlass. Those in Colum…
9225 Berger Rd Ste 130Columbia, MD 21046
From Business: Meineke is your one-stop shop for all of your car care needs. Visit us today or save time by scheduling your appointment online at meineke.com. Contact us for inf…
6470 Dobbin Center WayColumbia, MD 21045
From Business: Performance Window Tinting has been serving the metro area for over 16 years, offering quality window tinting service at a competitive price. Over the years, our …
6400 Dobbin Center WayColumbia, MD 21045
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8/9/11 I made an appt at Mr Tire off Dobbin Rd for two new tires and an oil change. I was 15 minutes early for my 3:00 appointment and was told it w…
9225 Berger RdColumbia, MD 21046
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From Business: On The Rim & Out The Door is our revolutionary pricing policy. A traditional tire dealers tire prices do not include installation. On average, this costs $25 per …
10735 Little Patuxent PkwyColumbia, MD 21044
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From Business: Firestone Complete Auto Care is a full-service auto maintenance and repair shop offering a large and affordable selection of tires, convenient hours & locations f…
Four tips for keeping yourself and your vehicle safe while you wait.
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
excellent customer service and 100% FOR the customer. Not only did this mechanic fix the main issue with my car but they also covered many other issues affecting the running of my car that I knew nothing about even after visiting multiple other mechanics . They are more concerned with your well being and quality service than a quick buck. Very friendly and good hearted people and they are sure to empathize and help for your specific situation. Even after extra service was needed they charged me less than my car dealership . You can not go wrong choosing Columbia auto collision. They have now gained a permanent customer !
My car looks good as new! And I appreciate that it was returned to me with the interior thoroughly cleaned, the way shops used to do. Eddie and everyone at Columbia Collision provide friendly and professional service. I highly recommend them.
I brought my car in to have a motor mount replaced. I specifically requested an OEM mount because, in my opinion, they are superior to aftermarket. I came back a few months later, and in the course of them inspecting my other motor mounts, I discovered they had replaced the top front engine mount instead of the right side engine mount. That's a problem because the mount they actually replaced should've cost about $150-60; I paid $245. I verified my $150-160 price with two local Toyota dealers and another mechanic shop. I presented my research to Columbia Auto. First, they told me it was more expensive because they sourced their part from Anchor which is an aftermarket parts distributor. So despite my request, they used an aftermarket part (a MORE expensive one to boot!). I asked to talk to the owner because I really thought they'd made an honest mistake and would be happy to remedy it (or at the very least acknowledge they shouldn't have charged so much/used an aftermarket part). I was shocked by the owner's response. He accused me of being a scam artist and advised that I should call Toyota for manufacturing a crappy car instead of complaining to him.
Great service from friendly people. He deliberately under promised and over delivered to ensure I was happy, and also cut me a very good deal by both discounts and doing extra work he didn't even charge for. Would definitely return there in the future.
I have been going to TNT since 2002. Every time that I go I feel good about the work that is done on my car. Because George takes the time to review every thing from the beginning to the end of the car repair process. Answering all my question big and small.
This is a new shop that is specializing in cars that others are afraid of, or that you cannot afford to care for out of warranty at the dealer. Their list is Mercedes, Lexus, Acura, and others. As the name implies they recently left dealerships and have started their own shop. The shop is recently remodeled and is very good sized. They seem to have a bid investment in the latest technology to get the work done right.I was directed to them by Mr. Tire who was afraid of touching my Mercedes for even the simplest of tasks...you know what I'm saying.Met the front guy and he took the car for a drive with me to see what was happening. They pulled it in to the rack while I waited to make a diagnosis. Bottomline, I did not pick up any distrust that these guys were not ready willing and able to help and to do so with full disclosure and honesty. Since they don't have many years of operation under their belt, they seem to be more worried about paying their rent then killing me for their profit. Because of their new operations, up to date shop and knowledge base, I highly recommend you stop in to see what they can do for you. It may be a refreshing change of pace from what you normally have to go through with a high end car.
"Called for an appointment last week 5/29/2014 to replace a standard size typical tire, was told the tire would be available on Friday. Received a call from customer service saying that the tire would be available on Monday 6/2 and rescheduled the appointment. After waiting over an hour at the store, was told the tire was not on the delivery truck and should be available Wednesday 6/4. Called today, still not available ???? What gives??? It should arrive Friday? Havent I heard this before? Who is asleep at the wheel. Do yourself a favor and Take your Business Elsewhere where the customer is appreciated."
They are expert mechanics for Lexus, Toyota, Acura and Mercedes! It's just like going to the dealer but without paying the dealer prices! Very honest and they do amazing work!!
Worked was completed quickly, properly and for a fair price. I would highly recommend servicing and repairing your car here. I will certainly be returning with any issues I have with my car.
The frot bumper and fender on my Honda accord was damaged by a co-worker of my wife. The co-worker do not want to call the insurance. Eddie worked with us and lower the price for the repaire. Columbia auto collision completed my vehicle's repair job on time and exceeded my expectations.I am a very satisfied customer and would definitely go back for any future auto body work/services. Also would highly recommend to anyone who is looking for a auto body shop that does an excellent job. They got BBB A+ that why we went to Columbia auto collision center first place.Ting from Ellicott City MD
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.