One star is waaaaaaaaaaay too kind. they dont care and they will never ever fix a phone correctly. I had to go through 3 phones in 2 weeks. lost so much money and time dealing with this company I am definitely switching soon and I am on a mission to let everyone know STAY AWAY FROM SPRINT. I successfully prevented 3 families from joining sprint.
DO NOT GO HERE!!!!!!this locations customer service is despicable. i tried to work with them on fixing a mistake they made (DO NOT LET THEM PUT A LIFEPROOF CASE ON YOUR PHONE) that caused the warranty to be voided. i was rudely told that there is no proof they put the case on. then i was given the offer of upgrading early (which they offer to basically any customer who walks in the store in order to make a sale). in other words... they wanted me to not only pay for their mistake but waste one of my upgrades. with plenty of other at&t locations i see no reason to support a store with such dismal customer service.