I have had no issues with A Village Pharmacy. The owner and Assistance are very helpful and extremely polite. My meds are always on time and never out of stock. I recommend this Pharmacy to everyone.
I walked in to use the bathroom in an attempt to prevent a panic attack before work. The cashier politely directed me to the back of the store. I told the young man the door was locked twice before he pointed in a direction which i misunderstood for being another employee coming to help . I let him know it was an emergency.By the time he unlocked the door I had removed layers of clothing due to the health issue,my clothes were drenched. After I entered the bathroom, another employee followed and told me they saw me TAKE something can they check my bag? I immediately said "Excuse me, I think I'm having a panic attack can his wait?, I don't trust you , Why are you accusing me of theft ?" She left the bathroom, 1 minute later she returned taking my bag off of the bathroom sink. After barely calming down I was able to collect myself enough to exit the bathroom. She blocked me in the door and a store manager dressed in business professional attire instead of the the Walgreens uniform, were finishing going through my bag only to find nothing at all . I let them know that this is wrong for me to receive such bad service in a retail pharmacy when having a potential medical emergency. When asking the manger was I racially profiled he threw my bag on the floor and then became very aggressive .He became argumentative as I told him I was leaving and reporting him to the BBB. He did not apologize at all for the accusations or for being so rude. He then proceeded to kick me out his store even though I was already headed out the door.I never had a chance to spend money because of the altercation and how uncomfortable it made me. I need somebody to look further into the way this man runs this store location .I feel harassed and I want to take this to the highest level possible . I moved here in the neighborhood all the way from the east coast less than a year ago . This is the only Walgreens close to me. I now feel like I can't shop there. I'm 23, married with 2 kids so if we need medicine, what will I do ? This is wrong .
I have been using this pharmacy for many, many years and have never received anything less than excellent service. They have saved me money on prescriptions by going out of their way to find me coupons that I didn't even know existed, they have dealt with doctor's offices that forgot to send in prescriptions, and they know me and my family and our needs. You can't find that at any Walgreens or Walmart pharmacy. If you want personalized service from people that care, this IS your pharmacy. If you don't care about who is supplying your prescriptions, by all means, go somewhere else.
Went here only to find they are less than a pharmacy... trying to support local business but when they refuse to order or stock a medicine why would I want to bring my other pharmacy needs to you.. why even be in business?
All I can say is Wow, what an awful pharmacy! I have never written a review for a pharmacy, nor have I read any (I sure should have in this case!) as a pharmacy is a pharmacy, right?! Wrong, this pharmacy is a mess. As others have said, you won't be told they don't deal with insurance (they doooo, but in a guarded, misleading way) and they do NOT process flexible spending account cards. So, if you have insurance and a flexible spending account you won't be using either of those. When I pressed for reasons WHY I got crazy answers that made no sense, as well as misleading statements blaming "cosmetic" prescriptions and how the written form addresses that when in fact it does not. I told them I did not think I wanted to get my prescription filled through them. That is when they threatened me with shipping the prescription to my house, billing me both for the prescription and the shipping, as well as reporting me to credit bureaus. The woman saying this had a wry smile like, "you will pay for this one way or another". I paid for it and got out of there with my prescription and told them I would never be back and would make sure others heard about how they handle their business and their misleading, dishonest, and horrible customer service.
Love this Walgreens! Great place to shop. Friendly staff, home town feeling. Sean and the pharmacy staff are wonderful and caring people.And also very informative. Love this Walgreens!
We have been using your pharmacy since it opened - mostly because of how friendly the staff is! Steve is especially nice and greets us by name - which doesn't happen very often when your are a customer ! He is a real asset to your pharmacy !
Terrible place. Bad service and bad product. Very dirty.
I used College Pharmacy for 10 years, I never did not pick up a prescription. Now they institute a policy that you must pay first and leave a credit card on file before they will fill a compounded medication! So much for customer loyalty. neither do they handle insurance well at all....
Sat in their parking lot for 4 hours trying to get my prescriptions filled. After 3 hours of sitting went inside to be told they had never put it in the system. After another hour went in to be told they couldn't fill them because Blue Cross wouldn't pay them but didn't tell me they were transferred. Finally the pharmacist at Walmart figured it out and got my medications filled. Would not recommend them to my dog.