We had excellent, reliable service until the time we had to terminate service with L & L due to a move out of state. I called to cancel services two weeks prior to moving out of state in November of 2014. Marci (the receptionist) told me services were canceled. I then received a bill 2 months later for the next three months of services. I called to cancel and Marci assured me she had canceled the services this time. Here it is, April, and we received another bill. I called and Marci claimed she couldn't cancel our account. She was rude, unprofessional, and confrontational. When I asked for a written confirmation that our services had been canceled, she said no that she was telling me they had been. When I prompted again for written confirmation she hung up on me. During the time we lived in CO, L & L provided us with excellent trash service; however, when it comes to customer service, the company is more than lacking.
80 Chambers StColorado Springs, CO 80907
From Business: Waste Management provides residential, commercial and industrial trash collection, as well as recycling and dumpster services. We support a number of local commun…
9. AW Waste
Serving the Colorado Springs Area.
From Business: Trash Container Rental, Dumpster Rental, Waste Management, Advanced Disposal Services, Port-O-Let, Porta Potty, Construction Dumpster, Roll Off Containers, and Ro…
Serving the Colorado Springs Area.
From Business: Monday-Friday, Call for Quote. ZTERS portable toilets are great for special events and construction sites. Our porta-potty and restroom trailer rental come in a v…
I had a great experience with the sales rep Aaron and his manager Chris. They are some of the best customer service agents I have ever dealt with. I…
602 4th StColorado Springs, CO 80907
Colorado Springs, CO 80907
From Business: Waste Management serves residential, commercial, and industrial customers through landfill operations, curbside collection, dumpster, recycling, and other waste c…
3645 Jeannine Dr Ste 206Colorado Springs, CO 80917
From Business: 1800-GOT-JUNK? is your full-service junk removal company. We offer junk removal services for your home or business including offices, retail locations, constructi…
I've been using L and L for my service for 6yrs, they have always been amazing! From grabbing my trash from by the house when I've forgotten to take it to the street, to taking extra bags (when needed). When I had a couch that needed to be junked, I called and scheduled it's pick, they picked it up (it was a reclining full sized couch, very heavy). They charge 3 months at a time, for a low rate. One cycle I missed paying, they continued to pick up my trash for the whole 3 months anyways, and reminded me I had missed a payment. When ever I call, they are incredibly kind and considerate! They also know this city very well. My parents have been using their services for over 6yrs as well.
I just wanted to thank Springs Waste Systems and the driver that services my area (3005 Drakestone Drive). I love this company, because the rates are good, and the service is great. If I put out larger loads, the driver always takes it. Every time I call in, the phone reps are very pleasant and helpful. I recommended this company to my daughter who just bought a house. Thank you Springs Waste for being the best trash removal company in Colorado Springs with the best customer service!!
Just a note to say that I happened to watch your waste guy retrieve our trash this morning. A small piece of paper fell onto the ground. I was impressed that he noticed it, got out of the truck and picked it up. Little things like that make a big difference. Keep up the good work... whoever our pick-up guy is!
I would like to thank our garbage man for going out of his way to roll my extremely full garbage cans out this morning, and taking my trash!!! This has been an extremely hard week for my family with my husband being deployed and I really appreciate him for going above and beyond his job!
I am so happy with Springs Waste. My first pickup was amazing. I almost missed the driver but the driver seen me bringing my trash out came back around the alley and grabbed the trash. I am very impressed with Springs Waste Systems!
I JUST WANTED TO GIVE A KUDOS TO MY DRIVER – SOMEONE LEFT A LARGE BOX WITH PAPER IN MY DRIVEWAY AND THE DRIVER PICKED IT UP. I REALLY APPRECIATED IT. YOU GUYS HAVE BEEN MY 3RD PROVIDER AND BY FAR THE BEST AND THAT’S NOT TRASH!
Ladies and Gentlemen- thank you so much for the complimentary Christmas tree removal service. That was extremely helpful! Also we wanted to say Thank you for the referral credit; it is very much appreciated.
I sometimes have an extra barrel along with your provided bin. The man who picked up my trash this morning put the extra barrel inside the bin so it wouldn't blow away. Kudos to your employee!
I have been so impressed with all the staff at Springs Waste Systems… from the office staff to the drivers – I am glad we made our switch! Wendy was such an angel.