Have brought a couple of old laptops here over the years to get fixed and it’s always been great. I called for advice about buying a new computer, explained what I needed and ended having dml build a system for me. Very happy I went this route, feel like I got the most for my money and I’m very happy with it! Highly recommend these very nice people!
Pro River Tech is by far the worst run company in Colorado Springs. It has a great team of hard working individuals but is run by the worst CEO. He has a bad temper and is quick to fire a whole staff or any member to save money because he can't budget money so he has to come up with any excuse possible so he can fire you and save the money. i know of a few staff changes since my interactions with the company and staff.He has a horrible work environment he is always trying to fire or place blame on someone.I have first hand record of him saying this to staff on a call and he was yelling and speaking to a staff member in such a tone i was ashamed. He has a great team and great workers but is so worried about being in control he ends up pushing employees to the brink and they quit or he fires them out of stupid rage when they make mistakes instead of growing the team and having them grow from their mistakes.NO ONE wants to work for a DICTATOR we get it your CEO but they are people and deserve WAY better treatment.He doesn't give many holidays off, from what I have gathered when asked he gives very little PTO or sick time accrual and he has his staff work 60-70+ hours at times. Something has to change this company has to either go out of business because the CEO is a determinant to the community of Colorado Springs. Or Labor board needs to get involved and Rights groups to investigate and make it better. I will be recommending to my CEO and to fellow business owners we know that we remove Pro River as our provider and so do they. I write this after hearing how he talked to employee in front of me on the phone I am appalled and disgusted
We like their offering. It is old optical technology, from around ten years ago or so, but we still like it.
Came to pick up order. Their website says 9pm closing time. Came at 8:15pm. They said they could not give me my order because on winter they close at 8pm and yet people are still in the store..........
I went here needing some help with a virus. They went above and beyond expectations by removing the virus, backing up my important data, speeding up my computer and preventing it all from happening again.
They have fixed every problem I have had on all my laptops quickly, expertly, and they have great customer service. Super reasonably priced. I won't go anywhere else.
Kara Zebrowski of ptbykara.com is as competent and professional as any person you will ever encounter. She is highly trained and has 16 years experience with personal training and yoga instruction.
Dave has done work for me three times. Always informs what the problem is, cost to repair and completion date. In addition, Dave has worked with my wife's office computerHighly recommend.
The people are super and know what they're doing. It was great to go in and get a happy smile from Deanna. A real pleasure working with them. I will not be looking for any other repair shop now. DML is the place to go.
These guys are AMAZING COMPUTER PEOPLE!! My computer went completely down and I was panicking to get it fixed because I was in the middle of a school assignment. I reached Deanna and she right away went to work. Helping me every step of the way since then! They fixed my computer, upgraded everything and kept me informed of everything they were doing everyday my computer was with them. Price was perfect and they exceeded all my expectations. They are forever my computer people!!! Thank you DML for taking care of us beyond what we could ever expect!