today i ordered a blt sandwich with turkey for my son at work. I have ordered food from JJ numerous times and this was the first time I have been disappointed. The sandwich was ordered around 515 pm and arrived around 5:30 ishpm. I saw my son at 6:15pm and asked him how he liked the blt with turkey, He stated there was no turkey, i immediately called the store and spoke with the on duty manager. She initially apologized and offered to send another sandwich, I accepted and she said all they would need is the old sandwich. I told her that was not possible as it had been eaten. She said she could not provide another sandwich as there is no evidence that there wasn't turkey in it. I asked he if she was calling me a liar, she said no, however, took the stance that no one there ever make a mistake. I then asked her to at minimum credit me back the upcharge for turkey that was not in the sandwhich. She rudely stated that she cannot do that. I even stated that I am a frequent customer and also had paid a $2.00 tip for the delivery person. My bill was $15.16 for a partial sandwich and attitude from your manager. I asked for her boss and she said I would need to call back tomorrow during lunch to speak with Jerome and hung up. All this over a couple bucks of turkey. I will make it a point to contact the GM - Jerome tomorrow for my refund for the turkey and to ensure that he also knows that I will no longer be a customer and will ensure that everyone I speak with knows about the poor manager that could not handle a simple refund of turkey with insulting a customer.
4935 Centennial Blvd Ste DColorado Springs, CO 80919
From Business: Marco's founder Pasquale Giammarco moved to the U.S. from his native Italy when he was just nine years old. He later embarked on a mission to make high quality pi…
737 N Academy BlvdColorado Springs, CO 80909
From Business: Jersey Mike's Subs makes a Sub Above - fresh sliced, authentic Northeast-American style sub sandwiches on fresh baked bread. Subs are prepared Mike's Way with oni…
2381 N Academy BlvdColorado Springs, CO 80909
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27. Firehouse Subs
3604 Austin Bluffs Pkwy Ste 110Colorado Springs, CO 80918
From Business: Serving a variety of hot gourmet submarine sandwiches. Made with premium meats & cheeses, steamed hot and piled high on a toasted sub roll.
Our family likes the food but the service in this restaurant sucks. The last straw was Monday evening when we ordered food to be delivered. We placed the order at 6:40 pm. The restaurant called to get directions 3 different times. They then called an hour later saying the driver couldn't find our address and the food was at the restaurant, what did we want to do. We had 4 children waiting to eat but no apology no sorry no nothing. Will never eat at this Jimmy Johns and will let everyone know about how they treat customers. We should have been contacted by the owner or corporate office as we were promised. But I guess they don't care either.
Went there with my grandmother for lunch. Loved every moment. Excellent service, food, and atmosphere.
Great food.. very very very FAST... love it..
This is the WORST Panera I've ever visited. They have yet to get an order right on the first time. The paninis I order are never paninis, they leave stuff off sandwiches, they forget salad dressing. It's horrible! Last time I went in I had to take my bag back 3 times before they got it right. And they didn't even apologize!