I have been with TCF for over 6 years and I have never had any problems with them at all. Online banking is great and the website is easy to use. When I do go into a branch the staff is friendly and helpful. I would recommend to friends.
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I've had an account with this company for a few years never an issue until now.they have sent out New cards,the one they sent me went to a old address.I called to see why my current card wasn't working and was told this information then.I changed my address thinking they would just send me the New card.they told me in order to get access to my money I would have to go to a bank and get a New card.usually that would not be a problem but the closest bank to me is 7 hours away and all my money is on a card I can't use.they won't send me a new card via mail,they won't temporally open my old card,I can't deposit my money to another account.so my only opinion to have access to my money is to close my account and wait 7 days for my money to be mailed to me.
Crappy bank. Tellers are the nicest people in the world, but manager won't work with you if anything goes wrong. Extremely dissatisfied and am closing my account ASAP. I would highly discourage anyone from banking with UMB in Fountain.
Their banking system is inaccurate and will cause overdrafts on your account. I am closing my acct and going with someone else.
I have been to this bank branch three times, and each time there seems to be real problems. The tellers are unfriendly and the bankers; they are aloof; argumentative, defensive; nightmarish. There's one elder banker who claims to have worked there for twenty years (no wonder no customers go to that branch), and he is sooo obnoxious; just revolting. They absolutely all fail at this branch. If not for my realization that it is just this one bank and not all of Chase, I would end my relations in a heart beat. EWE just creeps me out to think my money is helping to pay their wages. They should all be fired! RUDE!
Do you got to pay to get a bank account
I HATE TCF bank!!! I am so sick of them stealing my money! Yesterday I made a CASH deposit, CASH! Which means it should have been in my account effective immediately. And today when I tried to use my card, it was declined. So I went in today and they said there was a "batch error" and "my money may go into my account sometime this afternoon, maybe". So where is my money now? In limbo? They are so shady! And they have taken over $600 from me in the past claiming my account was in the negative. I am getting a hold of their corporate office and closing my account tomorrow after work. I was unable to pay my rent and phone bill today because of them.