I think the five-star reviews of this place must have been written by the employees to trick people into thinking this was a classy establishment. While its not terrible, it's certainly not what I look for in a nail salon and definitely not worth the price. I was looking for a place closer to home since I live in fountain, and found this one in YP with seemingly great reviews. When I walked in the door, my immediate thought was that the place was tiny, cramped, and dirty-looking. All the posters in the windows are years old and faded, the windows themselves are dirty, the floor was dirty, the techs' tables were cluttered with crap...to make it worse, even though I was the only one there, they employees were all just lounging around watching a movie (one was even sleeping, and remained asleep in a pedicure chair the whole time I was there!) and didn't bother to get up and greet me. They just asked what I wanted. I said gel polish, which was listed as $20 on the price sheet by the door. I thought ok, even if the service isn't great, that's ten bucks cheaper than what I usually pay for it. Still kind of grossed out by the look of the place, I go sit down with my tech. While my nails look fine, they certainly don't pamper you here or give you the quality of service that other salons do. He didn't soak my cuticles or even bother to trim them (and I have horrible cuticles), he just dove right in with the file and grinder. I should also mention, there is NO SINK in this place! So you can't wash your hands, they just blow the nail dust off with a can of air. I'm glad he didn't trim my cuticles because his tools were in a plastic pencil box and had been used on who knows how many people without being cleaned (the salon I normally go to, Skyline Nails, charges you $1 but they open a fresh, sanitary pack of tools for every person, which I love). He kept giving me crap about my color choice (if I want black, don't harass me or keep asking me why I want black). When he was done, he did massage my hands with lotion, and then charged me $30 ($10 more than the price listed on the sign). I didn't bother to ask about it because a) that's the same price I pay elsewhere, so no real loss I guess and b) I kind of just wanted to leave. I was wholly unimpressed with this place and will not be going back. The only nice thing they do is give you a punch card that entitles you to some money off after ten visits, but I have no desire to go back there one more time, let alone ten.
After receiving a terrible haircut and color job for well over $200 at one of the most expensive, overly franchised salons in Colorado Springs, I was mortified and I was in desperate need of a color correction and fix for my cut. I frantically did an internet search for any other salon that seemed reputable, and I'm so relieved that I found Styles Salon. I saw Stephanie, and she got me in right away. She took her time to analyze what the previous stylist had screwed up, asked me plenty of questions about my hair and how I style it, and really took her time to come up with a plan to fix my hair. I was so happy with Stephanie's knowledge, patience, professionalism and attention to detail. I felt safe in her hands. She fixed the botched haircut- it's super cute! And the color is worlds better than it was when I walked in. I'm so glad I've found a stylist in the Springs that I can count on to do a great job. I highly recommend this salon. Everyone there seemed knowledgeable, patient, attentive, and professional, and their prices are reasonable for a job well done.
If I could give Helen's Nails 10 Stars, I would. I have been going here for years and love the place. Gwen does my nails and honestly, I won't have anyone else do my nails. But, I also have a hairdresser that I love and won't go to anyone else for my hair either. When you find someone who does a great job, why go anyplace else? I have read some of the more negative reviews and I don't see things the same way. For example, when they are very busy, Gwen, who usually greets people first will ask what they need and then assigns the person to someone. Perhaps unhappy people need more TLC than I need. And for me, I don't need a lot of chit chat. I am happy to just have my nails done and leave. Either way, as far as great quality goes, Helen's Nails provides the better quality than I have seen on other people. If you want absolutely perfect nails, make an appointment with Gwen. Don't just walk in...make and appointment. Good Luck!
John and his wife are wonderful! I have been going to them for over 2 years and I refer all my friends and family. There is sometimes a wait (even if you have an appointment) but that is because John does such a nice job and makes sure he takes the time on each and every person to make sure they are happy and his work is perfect. He does his best to squeeze ppl in when there is something like a broken nail and sometimes that and/or schedule delays cause appointments to run over. I guarantee it is worth the wait though. I get compliments on my nails all the time and refer everyone here. Great customer service and a quality nail job is, in my opinion, worth the extra time. John has never rushed through doing my nails, risking something not being perfect, just because there is someone waiting...and I can appreciate that even when I am the person waiting. Make sure to make an appointment though!
I have been going to this nail salon since spring 2011. I can say that the staff there are awesome, besides being knowledgeable about the services they offer, every time I go, they are just awesome to me. No one ever has a bad attitude, the prices are quite reasonable for the quality of services they offer (which is awesome). I realize that some people have had bad experiences, try it again. I promise that you will have an awesome experience. My nail lady Tom is very peculiar about getting things done the way you want them done, as well as being very creative with the type of designs she will draw for you. Oh yeah!!!! awesome at waxing eyebrows, never leaves any hairs and doesn't excessively wax or pluck so you wont have lobster colored skin.
They are great! They have great customer service and their work is top notch. I use the Gel for my nails and they last for at least 3+ weeks. It is a down to earth place where you feel welcome to come. The service is fast, they are even entertaining with music and comedy. I have been to the stuck up joint Amy's and will never go back. I also used to go to Nail's First and had Jenny but I always had to make an appointment with her. There are times when I just want to walk in, get my nails done and be out. I recommend Trendzy Nails and I will remain a loyal customer. Speaking of Loyal, they have a punch card called the Loyal Card so after 10 punches you get 10 bucks off. Awesome. Genise
I love this salon. I almost lost my nails because of all the pervious salons ruined my nails. Deb spent months pampering my nails back to health. I am glad I went to her my nails were saved. Deb is a great person and has an imagination. When I was living there I was getting my nails done every 2 weeks. When I left i refused to see anyone while I was gone. I traveled back to Clorado for a visit and that was the first thing I done was get my nails done. I would not go anywhere but her because she is the best thing that has ever happened to my nails. I can't wait to get back because she will be the only salon i will go to.
Pedicure itself was nice but the customer service was awful.. Was enjoying the pedicure and massage chair when one if the other employees or i guess owner started yelling at me for changing settings on the chair saying it cost her $1000 and asking me if i was going to pay for it if it broke...when tried explaining that it had just turned off and i was trying to get it back on setting i had it on i was told could not change settings.... No where is it stated not to change settings and they could have asked nicely....will not be returning!
I just move here from Illinois and been looking for a new place for my nail. After google and decided to stop by and check this place out. I love the way the salon design and their customer service. I got my eyebrow done by the owner lady and pedicure done by another guy. It was great and so relaxing just like the way they advertise their business with the logo "world famous pedicure and eyebrow waxing". If you are looking for a place to pamper yourself after a long working day this is the place I am highly recommended.
I've been going to Hot Nails Salon for 15 years, Lee & Tony are great people & very nice to all their customers. Lee does my nails & waxing and would want anyone else doing them. She is a perfectionist & I appreciate her hard work, because I can be a tough customer. They are some of the nicest people & I enjoy going in there to see everyone. I highly recommend this salon for all services, as everyone does a great job there. If you need nail salon "Hot Nails" is the hot spot!!!!!!!