Have been going to Alicia for years for waxing and lash extensions. Have been to both their old place and new. New place is gorgeous -- same phenomenal service as in old. I always feel gorgeous when I leave, and Alicia and her partner/mother always make me feel like family.
Worst experience at this salon! The owner/stylist insisted I would HAVE to pay for additional services ($88.00 to be precise) in addition to my Liv…
If you want a great cut/style/color go to Infinities! Sheri has been doing my hair for years and it alwasy looks great!! She is booked all of the …
Worst experience at this salon! The owner/stylist insisted I would HAVE to pay for additional services ($88.00 to be precise) in addition to my Living Social voucher that I had already purchased, if I wanted to achieve the look I was aiming for (I provided several pictures so there would not be any confusion). We discussed the plan at length and I felt confident that she understood what look I was going for. Of course I trusted her and in the end, my hair looked nothing like what I had asked for but she also rushed me out the door (she had another client she was working on) stating that if I wanted any "correction" I would have to wait and come back "next time" BUT it would not be free. I kept pointing out that I could still see some gray hair, my right side was not even with my left side, and the highlights were not light enough (yes, I left with some orange and purple hair). But she ignored me/my comments and continued to work on her other client. I texted her a few days later but she was very defensive and borderline condescending in her responses. I suppose after she was paid, she did not need to be pleasant to me anymore. Additionally, she stated that she actually undercharged me because it took her 4 hours and she should have charged me by the hour. Really ?? It took her 4 hours because she was slow and also worked on her other client. In her line of work, reputation is everything. It appears to me that she is not concerned about that at all. Also, to add to this sickening experience, Living Social was not willing to refund me the $$ I paid for the voucher (I'm cutting ties with Living Social), so, in the end, this terrible experience was very costly for me.
Very bad experience . she doesn't know how to cover the gray hair ... the only thing that she knows how to burned the hair
She started with slow tip action with lots of tongue then she took the whole thing down her throat. I was very pleased. It was hard to control myself. She is also a lot tighter than I expected. The whole experience was great!
This salon is a JOKE!! It is incredibly unorganized and the management is terrible. I made an appointment for hair and makeup for my wedding day. I wanted to make sure that I looked my best because I have no talent when it comes to hair and makeup. I called the morning of to confirm my appointment and they gave me pointers for my hair and face. When I showed up I worked with Thea (who is great and did an amazing job on my hair) but when it came time to do my make up they suddenly had no record of my makeup appointment. All of the stylists were booked and I was told that I was out of luck. When I talked to management I was told to just apply some mascara and run down the aisle. They gave me a 15% discount on my hair and told me to recommend the salon to my friends. Since I had made an appointment to get my make up done I had nothing with me and had to go to Walgreens and try to find something to put on before my wedding. DO NOT GO TO THIS SALON!!!!!
Love the work April did on my eyebrows! So Awesome; thanks much!!! I will be returning and recommend to anyone looking for a good place to do eyebrows! The picture doesn't do it justice; they turned out fabulous! I'm very impressed!
Horrible service, not professional, and don't really care about what the customers want. They don't know how to treat new customers. Seems they only treat returning customers with good service.
A real gem of a place!!! Wonderful services and everyone is so very friendly. I have never been disappointed with any of my services.
Great place! I love the new location. Alex is the best! The first time in my life that I will continue to go to the same place.
The only place I will continue to go to get my hair done. I have thick hair and this is the first time I have found a hairdresser that knows how to cut my hair without complaining! Alex is the best and I will always go to Toni and Guy. Prices and parking are great as well.