Tom's TV Repair
140 Garden Of The Gods Rd Ste D, Colorado Springs, CO 80907
|Mon - Fri:|
Tom's TV Repair & Sales
I brought my 42" LCD by LG here - it wasn't powering on. I assumed they were pretty good from the reviews. But after they hadn't called me back with any update after 4-5 days I called them. The grumpy guy only said it needed a new circuit board and the cost was $195. I declined and picked it up. I then took it to The Sound Shop (7 E. Cimarron). They fixed it by simply using an LG remote to "reset" it back to factory specs. It now works fine. From this, I wouldn't trust Tom's and most likely would never take something to them again.
I was really impressed with the friendly and prompt service I received from this business. I picked up my large screen LCD tv in less than 24 hours fully repaired. I was amazed they had the power supply board in stock that was required for the repair.
I had my TV back for weekend football viewing! Thanks!
11/05/2008Provided by Citysearch -
I brought an LCD TV to Tom?s TV for repair. When I dropped it off, the technician examined the TV and said they could fix it. I received an estimate over the phone a few days later with an explanation that it was just a bad power supply. After six weeks of not hearing from them, I called. The technician put me on hold for a few minutes and came back to say they had to order a part which was not in yet. After four more weeks, I received a rude phone call asking when I was going to pick up my TV. I asked it was ready, and they said they couldn?t fix it because they couldn?t get the service manuals and that I needed to get it out of their way.
I do not recommend this store. The store is crammed with ancient looking junk, and the staff is rude. They were clearly not honest with me. It turned out not to be the power supply at all, so I have no doubt they never did anything. I actually was able to eventually repair it myself. I was able to get the service manual with little difficulty. I do not believe this store is capable of handling newer equipment.