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: (719) 203-3303
The doctor (Sharma) was nice, but he spent well under 5 minutes with me to write a prescription, so you can imagine my surprise at getting a bill for $140! That's like $1500-$2000 per hour! I wrote a letter explaining why I thought it was unreasonable, expecting that a reputable company would explain things or offer some kind of compromise, but instead they merely sent another bill with a finance charge. I again wrote a letter, explaining things, and even called the bookkeeper, said I should submit an email on-line and the owners would see it, so I did that. Still no response. And the latest is they've given it to a bill collector who has tacked on another ~$40 on top of the outrageous bill. From my experience, they care only about the money, service is secondary. If you call them, nobody answers. You have to leave a message. The first time, the bookkeeper (who was nice) called me back, and she suggested sending an email on-line (as I said before). But after that, I tried calling back several times when I received another bill, leaving a message every time, and nobody called me back to discuss anything or even to let me know they weren't interested in negotiating and that they would refer the debt to a bill collector. I even sent them a check for a partial payment as a compromise offer, but after I got a notice from the bill collector, they returned my check with a form that said something like it was an "unacceptable form of payment." Apparently, they only wanted their money no matter what. Good customer service is not in their repertoire. It would appear that the bookkeeper was instructed by the owners to not return my call.
Took care of my three year old right away when we went in for a high fever. Doctor was quick to see her and they even gave her a stuffed animal to take home. Girls up front were very friendly and kind and helped give me directions over the phone when my GPS wasn't working. It would have been nice if they were able to fax over her prescription for me rather than giving it to me to take in but overall I give them 4 stars.
The staff and doctors at the urgent care are wonderful. Dr Sharma is very nice and compassionate. I wished he was a primary care doctor because I switch to him in a second.
I was in and out of the clinic in less than 30 minutes. This is definitely the best urgent care in the Springs area.
It was a great experience, the fastest I've ever been seen by any doctors office. Was being seen for the shingles, he diagnosed, treated me and give me the medication I was in and out of there in 30 minutes. Because I didn't have to wait for an appointment at my doctors office, I symptoms were very slight to none. Thank you Dr. John
This urgent care just opened but I heard good things about it from my neighbor. Took my son in when he became pretty sick. The place is wonderful and very clean. The staff was friendly and got us to an exam room quickly. Wait for doctor was short (we were in and out in 20 minutes). Turns out my son had strep throat but with the antibiotics got better quickly and enjoyed the rest of his school break. Spreading the word that they are great!
Phone: (719) 203-3300
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