Memorial Hospital Central
1400 E Boulder St Suite 600, Colorado Springs, CO 80909
City Owned Hospital
By Appointment Only: No
Services: CT Scan, Children's Facility, Rehabilitation Services/Outpatient, Intensive Care/Neonatal, Robotic Surgery, Chemotherapy, Psychiatric/Emergency, Neuro-Surgical Services, Diagnostic Radiology Services, Spine Surgery, Gerontologic Specialty Services, Blood Bank, Wound Care/IP, Radiation Therapy, Outpatient Services-InHouse, Prosthetics, PET Scan (Positron Emission Tomo), Acute Care, Cardiac Surgery, Alcohol-Chemical Depend, Dietary Services, Bariatric Surgery, Respiratory/Pulmonary Svcs, Joint Replacement, Pharmacy Services, Physical Therapy, Trauma Center/Medicare Certified, Obstetrical Services, Hyperbaric, Pediatric Services, Intensive Care/Surgery, Cardiology/Non-Invasive, Social Services, Medical/Surgical, Infusion Therapy, Occupational Therapy Services, Rehabilitation Services/CARF, Rehab, Emergency Services, MRI (Magnetic Res Imaging), Operating Rooms, Angioplasty, Intensive Care/Pediatric, Post-Op Recovery Room Services, Clinical Laboratory Services, Radiosurgery/Stereotactic, Rehabilitation Services/Non-CARF, Audiology Services, Vascular Surgery, Speech Pathology Services, Oncology Services, Dental Services, Ultrasound, Reconstructive/Plastic Surg, Ophthalmologic Services, Open Heart Surgery, Nuclear Medicine, Cardiac Catheterization Lab, Electrophysiology, EGD Procedure, Trauma Center/Level II, Anatomical Laboratory Services, Inpatient Surgery Services, Neonatal Nursery Services, Orthopedic Surgery, Anesthesia Services, Intensive Care/General, Peds Trauma Center/Level II, Hemodialysis (Dialysis), Outpatient Surgery, Arthroscopy, Coronary Interventions, Cyberknife
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I am a Disabled Iraq and Afghanistan Veteran.
I was transported by EMS to the ER with my Service Dog. When arrived at the ER I was put into a private room with my Service Dog which is prescribed by my Doctor for Military PTSD. I was approached by a nurse who told me she said "I couldn't have my Service Dog as they don't have the facilities for him". I wasn't in any condition to fight back and protect my rights. Being discriminated against me and fighting back that the hospital and the nurse violated ADA federal law and Colorado law interfering with a Service. The Nurse took my Service Dog from me. And took him out of the room. I was transferred in the to another facility for 2 weeks. I found out later from my wife that the ER nurse called her to pick up my Service Dog from the ER. My wife was called a further 2 more times by the ER staff to pickup my Service Dog. Harassing her to pickup my Service Dog. I attempted to resolve this matter and dealing with the patient coordinator and received excuses for there behavior and no apology for the treatment I received .
Do not be trusting fools, like I was, of Kem Su Hor. She gave the OK,for a operation for my husband,that destroyed his organ's and him. No mention of risk or what was being done. He would never be coherent again. They either used him for money,a science project, or both. My husband was the love of my life,and I just wanted to bring him home to take care of him. She took that away from me.
I am ashamed & embarrassed by the care, or lack there of, received during 5 hours in the ER at Memorial Hospital Central following a traumatic injury which resulted in multiple injuries including broken bones, lacerations, & lots of road rash. As hours ticked by, actively bleeding on the chairs & floor of the waiting area, we made a couple checks at front desk to ask about the status of care & whether we could get wound care supplies or treatment. After more than 2 hours, a security guard was kind enough to bring us some gauze which we used in the dirty waiting area bathroom to try to stop some bleeding and clean some of the debris from the wounds. Clearly forgotten as a handful of other patients came and went (the ER wasn't even busy), staff slowly came to the realization of how long we had been waiting & imaging was finally done. The obvious fracture diagnosis was given & instructions to go home, wait and see, & follow up if needed. The displaced fx with torn fascia & muscle were treated as no big deal, but thankfully we have enough medical knowledge to realize an orthopedic consult and possibly surgery was necessary. We had to actually request the referral to an orthopedic physician (go figure, ORIF was necessary). Thank goodness we were able to get a sling & bandages from Walgreens because this ER didn't provide. The entire interaction left me deeply saddened & embarrassed for the healthcare profession. The fact that these practices may regularly occur to poor, unsuspecting patients who are ill &/or injured, having one of the worst days of their life, & in a vulnerable situation needing care just makes me sick...but not sick enough to ever go back to this ER. Having worked in the healthcare field for more than a dozen years, I have never experienced such indifference, lack of empathy, & poor standards of care. I hope that this experience falls on someone's eyes who tries to make meaningful & positive changes for the benefit of future patients.
Brought my boyfriend in to get help. He was in extreme pain,with high blood pressure, vomiting, chest pain and having trouble breathing. He was treated rude by the front desk adm. as was I. The Dr. Was very rude. Will never use this hospital again. Had to call 911 just to get them to get him back to the er after 2.5 hrs of waiting.
I am filing a complaint today regarding the care my mom recieven over the weekend I may have to take it higher than the complaint department seeing how the obviously have a lot of negative reviews as it is it made me give it one Stars to submit I dint believe it deserves any
I unfortunetly had to stay at your hospital and was mortified one evening. I refussed to give my blood for the CDC unless they told me what it was for. Then all hell broke loose on the 5th floor. I was terrified and could not go anywhere. I was a fall risk and could not even get out of my bed. I will not ever come back to your hospital due to the nurses on the 5th floor. I wish I could get video tapes of what went on one evening when they tried to take my blood and I refused. Pretty much all the nurses who participated in terrifying me should be sent to jail.
I had my daughter there and she had to stay in the NICU for a little while. She was NOT a premie but was there for other medical reasons. I was breastfeeding my daughter and the NICU nurse said "I don't know how you can just sit there all day and do nothing"...I was appalled. Not only were the other nurses talking rudely about their patients while they sat at the nurses station but they treated everyone like garbage. I wasn't even discharged, what was I going to do? Sit in my room while my newborn was by herself? They also never listened to the parent's wishes, they kept giving her formula when we strictly stated that she was breastfed. We contacted all the higher ups because of the way we were treated. Absolutely the worst hospital in the Springs. Horrible people, horrible "care providers". They are only there for a paycheck.
In pod 66 everyone is on bed alarms and,you must shower with bathroom door open in a non private room nurses leave you waiting on the bathroom until you carp yourself bed alarms are for people that are fall risk not so the nurses can be lazy pushed the button to so the nurse would let me up but 25 minutes later I shot myself