Courtesy Automotive Service Center

I have taken my car here for years and always get great service. Last week the shifter on my car went out while I was driving and I immediately thought it was a problem with the transmission. I towed my car and they diagnosed it right away saying the shifter cable had come loose. They attempted (and succeeded!) in fixing the issue without having to replace the whole thing. As a single woman it's always been difficult to find a good mechanic who won't overcharge me. Their commitment to customer service and keeping costs low to their customers is amazing! Great service, fast and friendly. I recommend anyone I know takes their vehicle here.

I took my truck(6") lift in for an alignment. They told me I needed to replace my lower ball joints to do proper alignment to insure it would remain aligned. They gave me a quote of $756.94 just for the lower ball joints and $159.95 for alignment. I was charged $28.50 for an alignment check but Dale informed me I would be credited that amount when I bring it back for an alignment. During the alignment check a technician brought me into the shop and said he can fix the camber and align the truck. I replaced the lower ball joints for a cheaper price. I brought it back for an alignment, but it was brought to my attention they could not adjust the camber after all and could not align my truck. They charged me full price for an alignment (it did include the deduction of the alignment check) for a total of $130.00. And now my truck is not aligned, after the fact they told me they can align it during the alignment check.

They charged me for a service they did not fix.

My Towing company and I are fairly new to the Colorado Springs area, and when I first started my bz. I had no idea where to take my eqiupment for repair and maintainance. I tried several other local service centers and was taken advantage of . Then I discovered Courtesy Automotive Service Center and was finally treated with true professional and quality service. I recommend Courtesy Automotive Service Center to not only my customers, but anyone else seeking honest and proffesional auto repair and maintainance. Dale and his employees meet and exceed my maintainance needs and I leave knowing that my equipment is repaired properly and safely.