4810 Old Farm Dr Ste 100, Colorado Springs, CO 80917
Phone: (719) 573-1778
Fax: (719) 573-1778
Kelsey Moses, DVM - Carefree Cats
Grover, Sandra, Dvm - Carefree Cats
Carefree Cats Veterinary Hospital
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Carefree Cats is the best place to take your cat. I've taken several of our kitties here over the years and have been consistently met with courtesy, understanding, and care by the staff, vet techs, and doctors at Carefree Cats. They know how to diagnose and give the best course of treatment to cats. They have taken care of my cats during terminal illnesses which I will forever be grateful for. I love this place and thank God for their care of my cats!
Do NOT take your cat here! Our cat got into a lily and ate some of it. Knowing that some plants are harmful to cats, we called our vet (well, they are now our former vet), Carefree Cats. We told them that he'd eaten the lily and thrown up and asked if there was any danger. We were told that since he'd thrown it up, he'd be just fine.
Thankfully we got a second and third opinion. Turns out that lilies are very toxic to cats and that the only chance they have of living through it is immediate treatment of IV fluids.
As I write this, I do not know if our cat will live or not. We won't know for a couple days. What I do know is that if we'd listened to Carefree Cats, he would for sure be dead. Oh, and when we told them all of this, the vet basically blew us off without as much as an apology.
I took my cat to Carefree Cats when I noticed that he had started to loose weight and was not breathing normally. He had been feral as a kitten and was an especially timid but sweet cat. The poor thing was so stressed out on the way to the vet that he wet inside his carry case and I could tell he was terribly frightened when the vet looked him over. Dr Pollard suggested that he keep him overnight and run some tests in the morning. The next morning he called me to tell me that my cat had died but before he died he attacked one of the vet technicians. Then he said, "it was his own fault (the cat's) and that he brought it on himself". I was speechless. He was actually blaming the cat for it's death. Whatever happened to that cat was not something "he brought on himself". It was my fault for not thinking of asking for a sedative to calm the cat down and Dr Pollard's fault for not doing it anyway. It was obvious to both of us how frightened that poor animal was. I have never been back and have no intention of ever using that facility again.
Not impressed. Outdated equipment, Dr Pollard is outdated and clueless with no personality. I have been curious if they hire ex-con's, because one tech smells like alcohol and shakes really bad and I am not comfortable with her handling my cats, the other one I am positive is a meth addict. The other older ladies seem to have menopausal problems with their attitude. It is stressful as it is when your pet is sick, I don't need to bring my cats into a dysfunctional clinic, where you feel like you have reached rehab center for humans.
Wow what some mean things to say. We have state of the art equipment here at Carefree Cats and we are very kind and compassionate people. We do most all our blood work in the clinic so that our clients know what is going on with their cat as soon as possible. I am very sorry that you had a bad experience at Carefree Cats.
02/13/2011Provided by Citysearch -
I first became aware of Carefree Cats 3 years ago when I hear that Dr. Pollard had over 30 years experience and was excellent at diagnosis and treatment, and they have a visiting vet specialist. Dr. Grover. My first experience was very positive, they asked many questions and recommended a change in cat food, which really helped. I brought a litter of newborn kittens there. I was at first not sure if anyone smiled there, confusing lack of smiles for professionalism. Well, it recently became very friendly AND professional with a manager by the name of Joni, who is highly skilled AND compassionate. You will notice the change as soon as you walk in. Give it another try if you don't believe me. They recently changed some staff, adding and eliminating, now everyone is people friendly. Dr. Pollard has around 35 years experience, I believe, and is often mistaken by clients with his serious unemotional appearance. He really does care once you know him. Dr. Grover is both outgoing and highly experienced, I once had her at my appointment. I suggest to those who don't believe me to go back again, you will really notice the difference once you are greeted. They also are extremely good at accuracy, cleanliness, and organizational skills. It is so clean inside there, you could actually say it is the cleanest in town. Their cat boarding is equally clean and quiet.
05/03/2010Provided by Citysearch -
I have taken two cats for various care at Carefree Cats, including infections, immunizations, and having claws removed. The staff has always shown loving care to both. They are quick to return my calls and knowledgeable. When I had to return the first one to the Humane Society, they were very sympathetic. I am blessed to have them close to my home, but I would definitely drive further if they weren't.
10/15/2008Provided by Citysearch -
I have trusted Carefree Cats with my six cats medical and boarding needs since we moved to the area several years ago. Dr. Pollard is extremely thorough and caring. I live past Woodland Park and still make the hour + drive to take them to Carefree Cats because I know they will get the care they need.
The boarding facilities are the best I've seen for cats and the staff takes great care of my kitties.
08/17/2008Provided by Citysearch -
I took my bengal cat to Carefree Cats on the recommendation of a friend. I was pleased to see that the facilities were clean and welcoming. The staff treated me well on my first visit, and seeing that I had an over-excited animal in my hands, the assistant behind the counter gave my cat a free toy to play with. Dr. Pollard comes across as blunt and to-the-point, but he genuinely cares for his patients. On the day of my cat's neuter, I was unable to pick him up on time due to unforeseen circumstances, but the staff reassured me that they would board him that night at no charge. They even asked me what kind/brand of food he preferred. I highly recommend Carefree Cats.
06/02/2008Provided by Citysearch -
The first people who looked at my house bought it so I had to move into the Residence Inn for several months while my new house was being finished. I kenneled my ""indoor/outdoor"" cat at Carefree Cats for about 2.5 months? Johnny Cat was loved and cuddled. They let me visit often... I didn't feel guilty at all for putting him in there because they took such wonderful care of him.
Now tonite I pick up a new (but older:) cat from the Humane Society and I have already scheduled Boyd to go to Carefree Cats tomorrow to get neutered. I have the utmost faith he will be taken care of. I will let you know how they treat me and this newest member of my family...once it is said and done. I hope they treat ""patients"" as well as they did their ""kennel guests"".
04/22/2008Provided by Citysearch -
We took our cat to this office for several visits. The doctor was never friendly, but I thought they were the best since they specialized in cats. Our cat's liver was shutting down and we spent almost $500 to find that out and we did IV fluid and medicines at home. Our cat ended up living for another year. She got very sick a week ago and we knew it was probably time to put her to sleep as she was very jaundiced and losing her appetitie. I called the office and made an appointment. They never explained the process or asked what we wanted to happen. They really didn't say anything except they needed our $180 payment. I tried to tell the assistant what we wanted but she cut me off and said they did it this one way. My husband and I were both crying and very upset. The doctor acted like he didn't even remember us and never said he was sorry we were in the situation or anything. I think the only words he said were ""She's gone."" I'll never go here again and would not recommend it to anyone who loves their pets like family members.