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General Info
Big Bob's Flooring Outlet of Colorado Springs is celebrating our 18th year of business in the same location on South Academy serving customers and helping to beautify their homes. Guy and Cheri Ferrell (Mom and Pop) are there every day to assist you with any floor covering decisions you may be contemplating. It is our pleasure to help you save money and find the perfect new products to enhance your home. Come in and see what's new at Big Bob's. We have new carpet, new hardwoods, new ceramic tile, new vinyl's and new natural stone, but the same old low prices. Big Bob's is the home of the best buys. Say hello to good buys at Big Bob's!
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BBB Rating
A+
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Services/Products
Carpeting.
Payment method
financing available, master card, visa
Neighborhoods
Pikes Peak Park, Southeast Colorado Springs
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Parking: Lot

Reviews

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MH
Melissa H.

06/26/2018

Overall
Selection
Service

Not Veteran Friendly and poor service!! Hershel was fantastic in assisting me on my order when I came in on a Friday afternoon. In conversation, I was told by Hershel there was a job opening and he offered to introduce me to the owner. Guy Ferrell, owner of Big Bob's Flooring Outlet, shook my hand, looked me in the eyes and told me there was no available spots to fill. After learning I am an Army Veteran, Guy Ferrell lied to my face. Also, after 4 days, the product I ordered is still not in... unfortunately this is an awful business all around.

BA
B A.

05/31/2016

Overall
Service

Terrible customer service and numerous false statements. Beware of Big Bob's Flooring, in my opinion and experience they are dishonest and lack moral integrity providing numerous lies. I requested and was promised a certain quality flooring product, then suddenly it was unavailable and I was provided a less expensive, inferior quality product without their full disclosure. Sounds like a classic bait and switch. I am uncertain how many customers they have pulled this unethical trick on? In my opinion, you should STAY AWAY FROM THIS FLOORING COMPANY AND FIND ANOTHER!

mzartiels

07/10/2013

Overall

The owner, Guy, is one of the nicest salesperson I have ever dealt with. He makes sure that you get exactly what you want and the job is not done until you are happy with it. Everyone else in the office is so nice and inviting. I was greeted right away. They really take care of their customers. Another good thing about them is that they have the best deals in town! I shopped around at 3 different places before I bought my carpet and tile. If you are looking for any type of flooring done, I highly suggest going to Big Bob's. You will not be disappointed!

Details

Phone: (719) 391-9501

Address: 2540 S Academy Blvd Ste 114, Colorado Springs, CO 80916

Website: http://www.bigbobscolorado.com

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