All Rental Center, Inc
4780 Austin Bluffs Pkwy, Colorado Springs, CO 80918
|Mon - Fri:|
Phone: (719) 645-4064
These guys man... Third time I've rented from them. Second time I set everything up and included a trailer rental. After telling the clerk over the phone what year/make/model my truck was, I drove all the way from Fountain only to discover my truck was too old for their trailer connections (they have to deliver it and while it was slightly discounted, they happily charged me). Fast forward to this month, and I show up there for another piece of equipment (that I set up over the phone, same as last) only to be turned away AGAIN because the mini excavator was too heavy and I needed a brake controller (absolutely absurd for me to visit this place TWICE and not be told what I needed to tow their equipment ahead of time). They happily charge me a delivery fee again.
This could have easily been avoided with a simple question when I called, "Is your truck properly equipped to tow a trailer?" I sure as hell thought it was, but they could have set me straight before I got there.
Fast forward again to today when I checked my CC statement: $883 for three days. The weekly rate for one is $600 and the other is $250; you do the math. I ended up needing the equipment longer than I had planned (originally 1 day) and finally called when I said enough was enough and I couldn't afford any more. Turns out I was less than $150 bucks away from having it for another 4 days and being able to finish my project. They could have EASILY informed me of this over the phone when I called to inform them I was ready for pickup. I called today to see what was up with the bill and when I pointed out this fact, I was met with "tough luck" and "you should have paid better attention."
Let's also talk about the fact that their equipment sat in my yard for an additional day when they couldn't come pick it up. They were sure able to call and make sure their stuff was safe, but F any inconvenience it might have had for me.
Just a terrible way to run a business. Make sure you pay close attention to EVERYTHING with these guys, they clearly don't have the customer's best interest in mind and have no problem nickle-and-dimeing you to death.
I added an addition to my boutique, which was a little back patio. And the fellas that helped make this happen used All Rental Center for all their equipment needs. Without my men, and All Rental Centers services this wouldn't have happened in the time I wanted it to. Thank you All Rental Center for conducting a business like that. I'll refer business your way!
So my dad decided to redo the whole backyard, and recruited me as his assistant (not my choice)! I did all the research to find the best place to rent equipment, and All Rental Center was by far the best place for everything we needed. The folks were extremely informative, and very helpful is providing the best product for our needs. My dad is really happy! Thank you.
My husband is completely happy and satisfied with the service that All Rental Center provides. He tells me all the time how impressed he is with everything and everyone there. I'd just like to say Thank You for keeping my husband happy while he constructs the backyard. I know the job isn't easy, so when he is happy, it makes me happy. Thank you.
There is no reason for me to go anywhere else, besides All Rental Center. They always have everything I need, and if they don't, they will refer me to someone that does. The staff that works there, are all professional and educated in their field, making it easy to communicate my needs to them. Thank you for conducting a great business.
As a customer for over 15 years. I can honestly say that i have experienced nothing but friendly, knowledgeable and kind service. From all the staff here. Also all the equipment i have rented has been in great working order and clean. A 5 star company for sure!