There are a select few drivers who actually maintain a decent attitude every day, but the rest are stuck up. Buses are rarely on time, so if you're using the transit as transportation to or from work like myself, good luck. I don't know how I haven't been fired yet for the number of times the bus has made me late for work. And it's not a puny 10 minutes, it's at least 30 minutes to an hour. Their hours of operation are extremely limited for a city this size.
The Metro service in COS is great! Look forward to summer schedule. Would love it if we could get a better Saturday schedule as I have been stranded when buses stopped running for the afternoon. Buses are clean, reliable, and safe.