These guys are on top of the game. Very professional and very knowledgeable. The only down side is they get so busy they sometimes can't get to the phone.
Every year or season I go into this office for either current hunt reports or just asking general information. It's the same three old turds sitting far back from the counter that never get up from their desks. No greeting such as, "May I help you?" Instead you'll get a barely audible grunt and they make you feel like your disturbing them or interrupting an important meeting. This is a minimum of a dozen office visits over a 5-1/2 year time span. I also took my hunters safety course at this location and the staff involved with that were very helpful. It really is a shame that people go their for information and the staff loses this opportunity for education. Perhaps CDW should look into retiring the current staff and getting some fresh faces in there.
At a time in my life when I needed discreet services; I felt that Bridge to Awareness Counseling provided that. I was involved in the Equine Therapy class; thank you. It was an unpleasant time for me having to go to court ordered classes; but Bridge to Awareness was available for all of my needs under one roof. It was also in a convenient location and easy to get to.
After reading the older, less-than-decent reviews, I decided I would share my experience. We've been going to the CDC for about a year and have had a very positive experience. The focus has consistently been helping my child and using multiple methods and treatments. I have no hesitation in recommending them! Regarding billing, no troubles there either. We were approved for a certain number of visits, they took care of asking for additional visits for us. We also know that our plan only allows a certain number each year and they explain what a "cash-pay" visit would cost when we run out of covered visits for the year.
Do not go to Bridge to Awareness for DUI court ordered classes. They charge far more than other treatment facilities. Over the phone they quote one price but when you go for the intake appointment ($50.00) they inform you there are assessment charges (3 of them) that cost an additional $150.00. I found out that many other places do not charge this fee. They care more about collecting money from you than treatment. Staff is rude, unprofessional and the building is old and dirty. Charged $20 for a book that wasn't used in the 1 class I attended. Now I am told they can't refund the money but why? Won't they be able to sell the book to someone else in there program? I decided to attend my court ordered classes somewhere else. You should also!
Following a B/K amputation of my right leg, I spent about 2 weeks in the rehab unit of Penrose Hospital. Each day was filled with physical and occupational therapy sessions designed to get me home with the strength and abilities I would need to live independently and safely. I spent 3 hours in physical therapy and 3 hours in occupational therapy each day--part in the morning and part in the afternoon. PT for strengthening, building endurance, ROM and getting ready to wear and walk with a prosthesis. OT for activities of daily living (ADL)--like transferring to and from vehicles, showering, cooking, doing laundry, etc. The entire staff is well trained and eager to see their patients succeed. I have been home for 5 months and am doing very well. With support of my husband and others, I am taking care of most household chores (cooking, bill paying, laundry etc.) and am even able to drive. I highly recommend Penrose Hospital and especially their rehab services.
YellowPages has been a very helpful guide to me, my family and friends in the past and present. Very recommendable!
Rude mean staff, spent hours waiting, no organization. Filthy building inside and out, grose distgusting place to be. No honesty, and switchover of staff frequently.
I wish I could give half stars. I really rank this place a 2 1/2 stars. The Therapists are excellent. They helped my child and were very attentive. As for their insurance/billing people....there are huge problems. What "allotherstoo" reporting about the billing department is true. My child visited this facility from January 2013 - October 2013. Billing was still being submitted to my insurance as of January 2014 for sessions that occurred in July of 2013. I have the reports from my insurance to prove it. With us, typically, they didn't submit claims to insurance until 2, 3, even 4 months after the therapy session. When they have an issue with insurance, they don't notify you or anything. Also, when insurance gives them guidelines and a # of sessions that will be covered...they don't notify the patient...they didn't with us. Even though they told us our insurance pre-approved the theraphy in full....we didn't find out until months later that they only pre-approved a certain # of sessions. We were then stuck with a huge bill. After complaining with the billing department, and saw it would get me nothing, I just paid it and washed my hands of them. I will tell everyone I know to stay away from this place...just because of their shady billing practices. There are better places to go that won't cause you financial headaches.
When I came to Dr. Tyler 8 years ago, I was on a cane, using Oxygen 24-7 and weighed 360 lbs. Now I walk without assistance, never use oxygen, and weigh 250 lbs. I have found a life I thought had changed and left me behind. But now I am BACK! Thank you Dr. Tyler and his AWESOME staff! I recommend the Colorado Institute for Pain Management for anyone who is injured or in Pain! - ToddP