I would say this is a great to the people in the north side. However, they neglected to tell the people at the south location that they closed the gym. I showed up the previous week with no issues and not a word that they were closing. 6 am came around on Monday and the doors are closed and people are telling they are permanently closed. I called to confirm and they assured me they were not closing. One month later and 75 bucks less I called again then they finally confirmed that have closed the gym permanently. Long story short good gym crappy owners/business who will screw you in a second for a buck.
the management and staff here are terrible!! they hide behind their contracts whenever an issue of customer service comes up and refuse to do anything that they are not contractually obligated to do. read the fine print carefully and review all other options before settling for this miserable gym
I love this place! The gym has lots of excellent equipment. If you are fond of fitness programs, they too offer them here on a regular basis.
Best gym in Colorado Springs!! Orangetheory Fitness gym memberships are very affordable on tight budgets.
Friendly staff and great amount of equipment. I hardly ever have to wait for a machine. 5 stars!!!!
I got ringworm from one of their machines. When I brought it up to the manager they suggested it was my problem. Insinuating it was a hygiene issue with me and could not their machines.I've been going to gyms for over 12 years and this is the first someone has insulted me staff or otherwise.Come to think of it, I don't think I've ever seen their staff wipe down a machine. Canceled my membership. Very unprofessional for the cost.
*Complaining to the managers or on their Planet Fitness Facebook page will reach deaf ear. If you want your complaint to mean something please call their corporate number. 1-844-880-7180or (603) 750-0001or Email email@example.comPlanetfitness.com/contact-planet-fitnessThe Gym and Staff are all great. However the Franchise owner is a miser penny-pinching niggardly Texan. (No office to those related to Texans)1. He has the highest start-up fees compared to any other Colorado Planet Fitness franchises.2. Most Planet Fitness's will offer a $10. No Commitment membership, this guy traps you in with a 12 month commitment that comes with a $58 Buyout Fee for your right to cancel, or else you have pay them for the $15 a month 'real' no commitment membership for the right to cancel anytime, which also has a high start up fee compared to other Planet Fitness's.3. Over priced drinks and merchandise, $4 for a Gatorade / Red Bull, $6 for Muscle Milk. or $30 for a $9 bottle of tanning lotion. I'm Surprised they charge the members for the free pizza Monday's and bagel morning Tuesday's 4. No Wifi, call up any other planet fitness nation wide and they will 90% have this, this should be a standard with the membership.5. He under pays his staff, they are always paid minimum wage, while other Colorado Planet Fitness's start their employees at $9. with raises every so often. He also doesn't give them any benefits like extra pay for working holidays, or even paid vacations. Can you believe that, these employees have pretty much met the bottom of the barrel with this job. Flipping burgers or scraping toilets pays more than this job.
I love The Bon Fitness Center and it has really saved my life going there and getting fit. The staff and the other members are always friendly, knowledgeable and willing to help. There are people of all ages and sizes and everything is always clean. I recommend this place over any I have seen to date. Been a member for a few years and love it!
Great facility, great staff; loved it!
First review didnt submit so sorry if it submits twice. Long story short- we gave a thirty day notice to end our membership- and they want to continue to bill us for another thirty days.Stay away from this place.