If you're looking for cold food, forgetful waitresses, and a rude manager, this is the place for you! I went there with my son hoping for a nice breakfast. The server was friendly, but slow. Our food came out in about 10 minutes. My son's food was hot & steaming, but mine was cold. The waitress was nice about it and had another one made. While I was waiting, I decided to pour some more coffee from the carafe. There was only enough coffee in there for 1/4 cup. Again, I called the waitress over and she said she was sorry she had forgotten to tell me they had to brew more. So why bring out an empty carafe? The remade food came out hot, but by the time it did my son was already done eating. The waitress brought a new carafe of coffee, but it was not the same kind that I had ordered originally. When I went to pay I asked for a discount on the food that was brought out cold. After waiting 7 minutes, the manager came out & said he would take a few dollars off, but really didn't understand how the food could be cold. He actually implied that I was lying about it. I told him I didn't know as I was not the one who had cooked it. He took a whopping 4 dollars off the total. My son had wanted to try that restaurant for a while, and was really looking forward to it. While the food itself tasted good, the rest of the experience was so poor I will not be returning there ever again.
Was looking for a mini detail for my truck and lunch. Had a great lunch while waiting for my truck to be cleaned and detailed. Extremely happy with …
My sister and I have doctors in CO Springs. We were so thrilled to have found Black Bear Rest. We ate there every time we went to Springs. We began taking our families and friends. The food was great and the staff so friendly and nice. Then my sister became quite ill and we weren't able to go for awhile. Just today we got to eat there. After we ate and were about to pay the bill, my sister became ill, she could not make it to the rest room. The staff brought her a bucket and she tried to do this very discreately. Then the manager came over and was insensed and rude, can she go to the restroom. We said sorry no, but she want off saying very rudely I'll get your check for you. I did complain to the waitress saying how rude she wAS and she didn't know the story. All the other staff were kind and caring. With a manager like this it won't be long before you have no business which is a real shame. I know our families and friends will never eat there again. There are lots of other nice places in CO Springs.
Was looking for a mini detail for my truck and lunch. Had a great lunch while waiting for my truck to be cleaned and detailed. Extremely happy with the price, food and job that was done. Truck looks like new inside and out and I walked out full as well.
me and my wife love the biscuits and sausage gravy. Kids get the Mickey Mouse pancake and we also get a giant cinnamon roll and we allways have food to take home. there prices are reasonable. For lunch I get the Reuben which is good.
overpriced, food was cold. We sat in the airplane and the sun reflecting off of the wing blinded me so we had to move. Service was ok, kind of slow for no one being there but one other couple. Probably will not go again.
Super great food...prices very reasonable. Prime rib is tender and juicey.Salads are very good and fresh, onion rings are different but very good and the service is top notch...A must try place. AAA+++
You should try the French onion soup (tastes like it does in France), very good ambience and the chef in there really knows his stuff