I chose Davids bridal to get my bridesmaids dresses and had a horrible experience. I personally paid for each dress and ended up paying over $800 and ALL of the dress have white spots where it looks like they weren't dyed properly. Their response was that "this is normal" "thats because they are made in China" "well I would wear it like that so you should too." They didn't care that they messed up the coloring of the dress. Plus on only one of the dresses there are darts that made it look like the girls nipples were pointing through the dress. They are over priced and after they made the sell they didn't care about the transaction anymore or whether or not their dresses held up to a reasonable expectation. I wish we would have went some where else.
My daughter, fiancee and I went in to look at tuxedos for their wedding. They have a nice selection at reasonable prices. We shopped at four other places prior to visiting Bridal Elegance / Gentlemen's Choice Tuxedos. The main selling point for us was the excellent customer service that we received from Shannon. She gave us her full attention and assistance until we were able to make our selections despite us being there when they were busy. She paid attention to each detail and explained everything we needed to know fully. If you are frustrated and tired of dealing with poor customer service, look no further. Shannon will make you feel like you are a valued customer.
The service we received from Kayla was top notch! The employees were all very cordial and we were attended to promptly and professionally.
I got my dress from bridal elegance in October and had the best experience with Chelse as well. Chelse had the enthusiasm that I was looking for in a consultant. I had my two friends with me and all of us loved her. She made me feel so comfortable. She, along with her manager, even opened the store for me on a Sunday so I could try on a few dresses one more time before I purchased. I didn't feel pressured in any way to purchase. Couldn't be happier!
We got our chair coverings from Bridal Elegance. They had the room set up first thing in the morning (for an evening wedding) and it looked fantastic. We have no complaints! (The person in charge of chair coverings isn't always working when the store is open. Make sure to call in advance before coming in)
Ok. Let me start by saying that Chelsea was WONDERFUL! She was there to greet me on my first time in, and didn't mind that I had my newborn to care for, change, and feed. She NEVER made me feel out of place. She was off the day of my actual appointment but came in just for me. It made me feel great!In the end I ended up finding a dress at another shop, which I only felt bad about because his great Chelsea was.Because of her I do plan on getting all my girls dresses there and all of my accessories. I'll also tell everyone that I know who's getting married to consider this shop, and ask for her!Thank you for making me feel like a true bride.
I love this store. I tried on many gowns and my consultant was very helpful. My bridesmaids bought their gowns with Bridal Elegance and they are very happy too. I will never forget how you made me feel like a princess everytime I came in. I will send all of my friends here. Thanks Bridal Elegance
I had the most wonderful experience at David's Bridal in Colorado Springs! I made my appointment like a month a head and everyone I spoke to on the phone was very sweet and helpful. They didn't have a lot if the dresses I liked online but my consultant took everything I wanted and found me the perfect dress. It was unique and beautiful. She was so kind and everyone that works there made me feel special and like a bride. My consultant even let my friends and family go with her to pick out some dresses. It was the best experience ever. Most anyone who says different is just trying to compare David's Bridal with the Say Yes to the Dress stores on TV. If you don't do that, make an appointment, and come in with a smile and an open mind, you will have a great time. The staff is amazing and some if the sweetest women I have ever met. Thank you David's Bridal for being the best.
Horrible experience and would never recommend this place to my worst enemy. Me and 3 other bridesmaid went here to purchase plain black dresses, they had the worst selection I've seen. The dresses were overpriced for the matronly looking dresses they offered. They promised they would be able to alter it to look much more modern. Every fitting for all of us was a bad experience, bad customer service, rude, and not helpful staff there. One of our bridesmaid hated the dress even more after it was altered (there was visible sticking, random beads to hide stitches, very strange cut). The store manager refused to give any type of refund so that my friend could purchase another dress from another store, although it's not my friend's fault that the seamstress ruined the alteration to an already sad looking dress. Even if she would do a partial refund would have better, instead she decides to fight and argue with my friend. SMH, horrible, horrible place.
I am not sure what I would have done without the services of Terry at Bridal Elegance. It first began when I was shopping for dresses and we went to the shop and there was my dress! The perfect dress! The staff was helpful and made me feel like the Bride. I then met with Terry Ortega (Wedding planner extrodinare) she is the best in the business! She has helped me and my fiance every step of the way of the planning and sticking to our budget. Her designs are wonderful and she has accompanied me on every step of the meetings with Hotel, Florist, Cake, car service, everything! and she will be there for me and my fiance on our specail day to assure everything is perfect on our perfect day!