This place has the worst customer service!! I called and asked when the check would be deposited and they told me Friday. I asked if the check had already been processed and the gentlemen told me no it had not been processed and comes to find out it had been. So it over drafted my account and there is nothing then can do or they don't want to do anything because that would be taking fault for false info that the "new" employee told me. Then the First Lady that answered the phone was rude and wanted to try to prove me wrong. After my loan is paid I will never do my busy with this business ever again and I would not recommend anyone doing business with them.
This place is ridiculous one of their employees stole my son and my money 4 years later from January of 2012 they're trying to tell us that the check was unpaid that is my son's phone was disconnected we have been with T-Mobile for 10 years I'm a delivery driver for Pizza Hut my phone it was never shut off so years later they're telling me that they're going to come after us this is bullcrap harassment because some of those employees were doing their job. If you've ever been to these check places they do not stop bugging you until the bill is paid then they threaten to take you to the DA because they did it to my friend so I know better I call bull crap bull crap bull crap and then the boss lady told me to get the F out of her store or she was calling the cops call the cops you're the one harassing us
Hung up on repeatedly after dealing with a rude worker. Funds are always on hold which doesn't make any sense if you're a loan company
Worst customer service ever. I've been a customer there for a few years and I've always got great service from the girls there. Today I went to cash some money orders and the owner asked me why my mom would send me money orders. I thought it was rude so I just said it's personal. He then began to tell me my U.S. Postal money orders were fake because I wouldn't tell him why my mom sent me money orders. Is it really any of his business? I will not be going back there ever again. You shouldn't either. The owner has the worst customer service ever.
I'm a brand new customer. My very first visit was so incredibly quick and painless, all thanks to the Representative who helped me. Shame on me for not remembering his name. I was in and out of there in a matter of 15 minutes with cash in hand. They even set me up for a 6-month payment plan. Interest charges of course, but it gives me plenty of time to pay off a small amount and not have to worry about paying the lump sum back on my next pay day. Won't be going anywhere else from now on.
Awful customer service, poor communication with regards to paperwork. Won't ever recommend to anyone.