What Should I Do When My Car Dies on the Road? »
Four tips for keeping yourself and your vehicle safe while you wait.
8715 Oakview AveHenrico, VA 23228
From Business: Lindsay's provides the best auto repair in the business. Rickey has over 30 years of experience in auto body and repair and he also was an insurance adjuster for …
10131 Hull Street RdMidlothian, VA 23112
From Business: At Buddy South Auto Parts & Service, Inc., we have been family-owned for over 37 years, and we don't plan on changing that any time soon! We strive to be the best…
Four tips for keeping yourself and your vehicle safe while you wait.
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
My family and I bring all of our cars to Harris. They are honest, fair and I know once Brian is done with our cars I won't have an issue again.They are a small family owned business and not a large commercial shop where you become a number shuffled through the process.
Took my car to Harris for inspection. They tried to charge a little over $1,000 for minor/miniscule repairs, and put a rejection sticker on my vehicle. I strongly suspect..... because we refused to get the recommended work done there, when I went to pay the inspection fee and was gonna pickup the car that night, I accidently left my car key behind.....it mysteriously disappeared.....???? I had to call a locksmith just to get my car off their property. (No biggie, I had AAA). I took the list of parts they said were needed to a local parts store. Just by coincidence, it was the same parts store they use. The employees there laughed at the parts list Harris gave me, with the prices that Harris quoted for the parts. All of the parts prices were marked up. They warned me to NEVER take a car there again, as they were familiar with their overpricing scheme for BOTH PARTS AND LABOR. They suggested an HONEST repair shop. That shop quoted a little under $300 for the EXACT SAME parts and labor. I DONT SUGGEST YOU TAKE YOUR CAR HERE FOR ANYTHING AS SMALL AS A GREE AC CHECK or even a TIRE ROTATION!!!! They are ALLEGEDLY RIP OFF ARTISTS!!!
Very helpful and fair. State inspection done, oil change done, rotate tires done... Thank you for making taking care of my car easy!
This place is by far THE WORST!!! Save your self the time and money. If you want professional and timely work, don't go here. We had our car fixed here and the time and mannerisms of this place was unbelievably crazy, its as if they don't give a crap about you as a costumer. Needless to say, they had our car for a week and nothing got done. When we finally got the car back, it wasn't even fixed properly, the brakes were wrong and the person that fixed it, didnt even bother to see if it was working. We had to take it back and they had it for another to fix properly. Seriously, do you really want that kind of job on your car?!?! Safety folks, they dont even follow standard safety as mechanics.
The earlier review of this place is right on the money, these guys are rednecks and the racist comments thing doesn't surprise me in the slightest after my visit here. To top it off these guys have very little experience and I received terrible service.
My experience led me to believe that if you don't have some knowledge they will try and cheat you. Took my driveshaft "not vehicle" just shaft,in to have the universal joints pressed out 1/2 hour labor 42.50 (Fair) and was thinking of having them press new ones in and was told that it would be harder to put new ones in than was pressing old ones out. Harris wanted to charge a hour more labor 85.00 total 128.00 and I knew that wasn't true. Twenty minutes and one ball-ping and needle nose pliers later joints were in 10 minutes after that shaft installed.
I've been using Sherwood Hills Auto for many years . They have done everything from changing plugs and belts to changing out whole engines . They have always done great work at reasonable prices .
Honest, extremely confidant and experienced. Beau is THE BEST hands down and he wont rip you off. This man is WONDERFUL and can do anything!
The owner is a complete jerk!!! He did some work to my car that was not authorized and when he was called out on it, he said "well I will just take the part off of the car and fail the inspection and you can go elsewhere". All over $80. I think it's funny how his whole attitude changed when my spouse walked in there. He was trying to take advantage of a girl who knows nothing about cars. I then over heard him say "when I called her she said it was her car now he said it is his car". Well, the guy is my spouse so why would that be a problem? Why would it be a problem if a random person paid for it, as long as it was paid? WOW!!! I have NEVER witnessed someone wanting to ruin their reputation over $80 of unauthorized work. AND on top of that, my window is broken. But I won't have them fix it. Good Riddance Balch Alignment. You suck!!!!
Good bodywork but ABSURD CUSTOMER SERVICE!! Held my car for hostage and left me stranded in their business because their credit card machine didnt work... then lied about it!I had my enterprise rental company drop me off, with all my stuff sitting outside by my car, and just wanted to pay and go to work this morning. The card I gave them was a chip card and I had used it to pay my gas fill up and the rental car, but when she swiped it it was "declined" which i heard said at another point "couldnt go through". She said they had been having troubles with their old machine and chip cards. To make a long story short I gave her 3 diff cards and all of them the same thing. I asked her to type in the number and she wouldn’t then I said you can call them because I have the app open right here saying the money is available and she wouldn’t do that either. They also wouldn’t take a check because I quote “somebody had to ruin it for everybody else” so I tried to explain that I was stranded and needed to go to work so she said my only option was to go find an ATM and bring back cash… I’m sorry but this is 2015 and even if I had the cash, they need to figure something else out about the credit card.. but I didn’t have that much cash! Ive worked plenty of places where you can bust out the even OLDER machine and swipe a carbon copy for later. But surprise surprise they weren’t going to do that either. After sitting there 45 min crying, I got ahold of my husband who came up there and guess what… his cards got declined too!!! The lady who was helping me magically disappeared after that, but the guy who was there with her tries to lie to my husband and say its our cards because they never had chip issues AND that he wasn’t around when she was trying my card! So my husband raised his voice and said it was “bull*!*&” and we aren’t going to sit here and be treated like criminals; they said he would have to leave, but we refused because that would continue to leave the situation stuck where its been! Finally he agreed to write down the credit card number and let us go after an hour.. OH MY GOSH!!! I suggested that in the beginning! I cannot believe, especially after going there for MANY years, that they could do that to somebody! I missed hours of work and money and was truly treated terrible! I will NEVER go somewhere that would do that to me… and of course the only response I get about that is “every other body shop will do the same thing”. HAH I don’t think so, I’ll take my business elsewhere!
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.