My focus is reliable products and customer service. I am elder and widowed; Hence I depend on other people to ensure I receive information about how machines work and things to do to keep them working properly. I have been doing business at Connors for the last two years since I moved here from Montana. All items... such as ���� blower and weedwhacker and Toro mower have always operated without any problems. I appreciate the time everyone took to explain how they operate. Maintenance for my Toro mower has been stellar. Compared to other similar venders for these type of products including the "bigwigs" Home Depot and Lowes don't stand up to what is offered at Connors. Like anywhere else waiting is to be expected. Probably the reason for longer times to repair is due to the product parts to be ordered or for those who need or demand service "yesterday". I gave my six year old Toro to someone who needs a reliable mower and this morning I'm headed to Connors to buy another one.
16906 Hull Street RdMoseley, VA 23120
From Business: Race Engines Street Rods Marine Engines Machining equipment includes: RMC Line Bore System (LB7000) Hines HC500 Computerized Balancer Kwik Way Head Shop with Sunn…
Poor customer service. Been over two weeks and haven't looked at unit. Same as the other reviews, woman is VERY unprofessional that answers phones. She told me today, "it's only been 2-3 weeks". Well, when I dropped it off, nobody said that it would be several weeks before they even looked at it. Again, same as other reviews, she told me "let me check and I'll get right back with you today". Bunch of lies. They need to get more honest and professional people to work there...Update, went by today and picked up my saw and they couldn't find it in the back. Employees looked for about 5 minutes, then one of them came from the back service area to the front counter, looked on the floor by the counter door, and there was my saw - which had been sitting there from 6/21/16 until 7/7/16 (17 days) without anybody even troubleshooting the problems. Wow - what speedy and great service - NOT!!!!