the absolute rudest service man I have ever has the displeasure of speaking with,He point blank told me that he has rejected this ticket for service twice because he does not come into that EAST ST LOUIS, well we do not want you to come here either. we have lived just fine with out your kind of rudeness. Think twice before using these people for service especially if you live in East St, Louis.
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This place is great. BETTER service than the box stores, BETTER product knowledge than the box stores and BETTER prices than the box stores! Do yourself a favor and go to Terry's!
Don't listen to the last person, this place is great. I've been buying my appliances from them for years! All my family does business there too! We've bought kitchen appliances, laundry appliances, electronics, TVs, etc. No complaints on anything! They are very knowledgeable! They have good service AND good prices! You are wasting your time going to the "big box stores" when Terry's matches or beats their deals and still gives you the good service! P.S. I looked in to it and they are an authorized Samsung dealer so the last person who wrote a review obviously doesn't have a clue!