305 New Byhalia Rd Ste 105, Collierville, TN 38017
(901) 850-0090Add Hours
Bike Parking: Yes
Parking: Lot, Private
Went in to get a full set of gel nails, they tried to give me acrylics instead. I had to tell them twice I wanted gel not acrylics. When they told them I go to beauty school and know the process they changed their tune. I went with the acrylics instead and of course they lowered the price! It is 2 days later now and one of them is already coming off. Very thin layers, not good quality work. I agree with the other reviews as they hurry you thru the process. Will not be going back to this place.
Worst Pedicure Ever!!! Service was rushed and careless. I've only been there once and that was one time too many. They give you a shoddy "revolving door" pedicure to keep you coming back to get what should have been done the first time. I've seen this far too often at these types of establishments. Within a week, your feet will look like they need another pedicure. Sadly, someone who has never had a proper pedicure would think this is the norm. They do keep a constant watch of the door (as another poster mentioned) for new victims coming in. Basically their business model thrives on production and quantity, rather than service and quality (which evidently has worked for them since they have several locations in the area). Your experience: Employee says "May I help you?" "Okay, pick your polish" (employee watches customer with rushful eyes while they are picking out a polish) "I'm ready for you" (customer sits). Employee then proceeds to buff nails, slap lotion on and paint nails (no base coat because of time and added expense of doing it the right way), she/he then grabs your stuff for you and briskly escorts you to the dryer area. "That'll be $30" (employee is thinking - hurry up and pay me so I can get our next victim in a chair before they run the heck out of here and take thier purses with them!!). Also, I didn't hear them offer anyone wine or refreshments (Oh, my apologies - that's just a marketing ploy. Actually serving it to the customers would hurt the bottom line and It's all about the Money, Honey!). I am so done with flushing away my money at these Fast-Food Nail establishments. While they may be okay for teenagers... it's back to more personalized, quality establishments such as Goulds for me.