The ONLY place I go to get a haircut! Amazing stylist(Najwa), very friendly, and best customer service in town!!! Go to Najwas for 100% satisfaction!
very poor customer service. Booked an appointment and walked in to find out stylist booked for was not available and they asked me to wait saying she is on the way. Waited 20 mins n had to reschedule for next day. Called and confirmed if she was available before coming in to find she double booked and said she can't take me and I could use a different stylist. If I wanted that, I would have done it prev day. Very bad customer service.
I love this salon! Friendliest place around and great at what they do! This place is a hair salon and not a spa or boutique. They specialize in HAIR not clothes or jewelry. They won't try to sell you everything from soap, candles, clothes, shoes or even home decor . I've been in "Spas or Boutiques" that I wasn't sure the hair salon part wasn't an after thought! If its great hair you want you have to give them a try!!
Not worth itThis salon offers an average service for the price that you pay. Service is truly unprofessional and not worth the money you spend on the treatments.The staff is not friendly and the stylists manage their own bookings, which is quite tedious
I absolutely love love this salon and jewelry/gift place of business. We were so blessed as we were in a wedding at Graceland and found Christy and Teresa's at The Upper Level in Collerville. My hair looked so beautiful that I fly in every month for this wonderful experience and I come from Florida. The excellence this Salon represents no other has come close. Great southern hospitality and professionalism is why I continue to come back. Thank you for a fantastic experience every time.
I have a great group of ladies. That will go over and beyond, to make you happy and beautiful! Check out our web page. Come on in and check our fine Jewerly it's the best prices in town.
Just in response to the last review....I am a co worker of Christy at The Upper Level. The Keratin smoother was applied correctly and the client was told in advance that this chemical was not a straightener. When the client was unhappy Christy then offered to redo the service for free or to give her a straightener if that was the end result that she was now looking for (also for free). As a fellow stylist all that you can do is tell a client what the chemical will do. When the proper care is not given to the hair at home it is then out of our hands. Without writing a book I just wanted to clarify that Christy is a true professional and tried to make the client happy by offering a free service. Some people just cant be pleased.
Christy is AMAZING! After trying so many other hairdressers who ended up doing what they wanted, it was so nice to find someone who actually listened to me and took the time to show me how I could make my hair look fabulous! She is great!!
It is expensive but what was worse than that is the treatment I received. My hairdresser was apparently overbooked and had me get out of the chair three different times so that she could start another client. The chairs I was moved to belong to other hair dressers and were aggravated that I was taking up their space. Not going back.
I tried Christy after reading the reviews on this site!! So glad I did!! She was amazing!! I never got passed around and she didn't do other clients at the same time. She is so good at color and she is a perfectionist!!! The place is beautiful! Gorgeous fine jewelry!! Now I have to break up with my previous stylist!!