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Target

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(5 Reviews)

13505 20th Ave, College Point, NY 11356

(718) 661-4346

OPEN NOW
Today: 8:00 am - 11:00 pm
57
YEARS
IN BUSINESS
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Reviews

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Glo W.

08/24/2014

Overall

Normally this is not a bad Target, and the employees are usually polite and efficient. But yesterday morning I had an incredibly bad experience with a very coarse, ill-mannered, hostile, rude "customer service" "person" named Natasha. She had a very hard time handling what I think is the most basic of customer service transactions - a straight exchange. Even though I clearly stated it was a straight exchange, and even placed the items which I wanted in place of the items I was exchanging on the counter, she still treated it as a cash refund (although I had purchased the items with a debit card). And then she realized she had done the refund incorrectly....but still packaged up the items for me, so I asked her if I could go and she snapped, "no, I'm not finished!". Then she started going through the refund process all over again. I picked up my bag and stated I would just leave (and there was a big line growing behind me....and the customer service person next to her was also being incredibly rude, argumentative and sarcastic to HER customer, and also taking an incredibly long time to do a simple transaction, and was also obviously confused and not very knowledgeable). So Natasha replied, "if you do, then I will call the guard and tell him you are STEALING!" The customer next to me was in the process of demanding to see a manager, so I stated that I too would speak to her when he was done. Natasha spat at me "I don't tell you how to do your job, don't tell me how to do mine!" WOW...whether she was PMSing, having a bad day, or just angry at the world, I really have to wonder at the wisdom of having someone like this in customer service, indeed, in any position, in any store, anywhere. Oh, and then Natasha and her equally undertrained co-worker began commenting among themselves that they "did not need this so early in the morning"....really? And I guess customers DO need nasty, incompetent, threatening behavior from store employees on a Saturday morning? The manager was very nice and polite and apologized several times on Natasha's behalf but seemed somehow a little intimidated by her. If you do ever go to this Target on a Saturday morning and have to go to Customer Service....well, don't say you weren't warned.

CinderC

05/23/2011

Provided by Citysearch - 
Overall
A Target Worth Going To!

I love Target but it is so hard finding a good one in a huge city. Last weekend I stumbled upon a Target not too far from Brooklyn with an actual parking lot, huge aisles, and an abundance of products. There are definitely closer Targets than this one. I know I should be thinking, it’s target, their products are the same, which ever one you go to, and that’s all that should matter. However, unlike Brooklyn Targets, this store actually has their products because it’s huge. If you have a car this is easily accessible. It also means that you can bring back an abundance of goods and not have to walk a couple of blocks from a parking garage or to a subway.

I don’t go to Target for the friendly workers or the no lines at checkout. I go because they have a variety of items for a very practical amount. Yes there will be long lines at certain times, but what you won’t get at other places are its products and prices. Their store brand Up & Up is fantastic! I’m also a huge fan of Method and Archer Farms, which both happen to be reasonably priced. Last time I went to this store I bought about ten products I would normally get elsewhere and I couldn’t believe how cheap it was.

You really got to love Target’s brands and prices. This store has a considerable quantity of products that won’t let you down. If you don’t want to pay the extra money for shipping on their website and you have a zip car to rent, than this is the Target to check out.

giggls2000

11/26/2007

Overall
Target

Love it very convenient and employees are very helpful and they do not make you wait on crazy lines especially during the holidays.....they do have stuff they promise in their ads.......

gracepap

11/11/2007

Overall
Best Target in area

If you are a Target fan, this is the best one out there. Always kept well stocked and clean. Friendly cashiers and customer service. Food is always fresh. PRices on dairy are fantastic. A must stop, all in one store.

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General Info
Visit your Target in College Point, NY for all your shopping needs including clothes, lawn & patio, baby gear, electronics, groceries, toys, games, shoes, sporting goods and more. We serve our guests in 49 states nationwide and at Target.com. We're committed to providing a fun and convenient shopping experience, with unique products at affordable prices. Since 1946, the corporation has given 5 percent of its income through community grants and programs like Take Charge of Education. Today, that giving equals more than $4 million a week.
Hours

Regular Hours

Extra Phones

Phone: (718) 321-0571

Phone: (718) 353-3029

Phone: (718) 886-4160

Phone: (718) 661-0713

Fax: (347) 542-5119

TollFree: (800) 440-0680

Services/Products
  • DVDs
  • Video Games
  • Music CDs & Tapes
  • Wedding Party Gifts
Payment method
amex, debit, discover, master card, visa, check, all major credit cards, cash, company card
Location
College Point Retail Ctr
Neighborhoods
Northeastern Queens, College Point
Amenities
ATM
Categories
Department Stores, General Merchandise
Other Information

Parking: Lot, Private

Bike Parking: Yes

Wheelchair Accessible: Yes

Price Range : Average

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