What Should I Do When My Car Dies on the Road? »
Four tips for keeping yourself and your vehicle safe while you wait.
Four tips for keeping yourself and your vehicle safe while you wait.
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
Well past experience with Auto repair where's quite costly! Learned to trusted expertise of Mr Hepp knowlege on foreign and domestic vehicles. You definitely have faith in his mechanic services. Brake lines brake pads tune ups oil changes etc. Very modest he will take time to est what true problem is. Fix what needs to be done in professional and reasonable cost. Prices part's and labor . rest assure he treats you as those you part of his family values and high standards. Yes have to agree with the other value comments of present and future customer.when need the Best . your friends and family that uses his service your in Gifted hand's. Your truly blessed and have reliable staff . Highest recommendation . He also does follow up maintaince checks as needed . winterized and rotation tires replace as needed.
I first starting going to Hepp's because I was tired of feeling scammed by so many other mechanics in the area. My grandfather highly recommended Steve Hepp and so I gave him a try. I don't typically give recommendations because I know everyone's experience tends to be different, but I will go to bat for this place. It only takes one visit to know Steve is such an honest, transparent guy. He will break down pricing, labor, parts used, etc. for you if that's what you need to understand your quote. He will give you endless solutions, and will often go way out of his way to make sure you're comfortable with the decision before he makes any changes to your vehicle. He is incredibly thorough and will make sure everything you need is taken care of before you drive away. The crew he has working for him are all gentlemen, very polite, and hard workers. This is the best place to take your car, hands down. (Even if you have to drive an hour, bring a book.) It's worth it.
absolute worse. They lied and tried to put one over on a female by saying they did a job they didn't do. Kept my car a month and never fixed it as another body shop looked and said it was never replaced. Horrible and should be shut down
I had a nice experience with Green Light Auto. I bought a 2002 Subaru WRX wagon from them in August 2014. They sourced the car well, as it was clean and in good condition for being 12 years old. Issues were addressed and dealt with in negotiations. I paid a fair price for a good car that is still going strong. Missing one star because it seemed to take a while for the title to be sent to me.
I dealt with both gentlemen today, and although they are a small shop they were cordial and honest to my knowledge, the truck was priced right flipside they didn't allow for much negotiation but at under ten grand I had a decent experience. The young man I dealt with at purchase was direct and confident so I purchased, it is buyer beware and I know trucks, and these vehicles are used not new unless I have a catastrophic failure I will deal with the nuisance stuff myself. Good luck gentlemen
I wish i Read the reviews on this page before Buying my car thru them I've had Nothing but problems with my vehicle since i purchased it For one i was told they would be putting new shocks in before purchasing which never got done 2. the said they did the breaks and rotors my back rotors were rusty which i didnt see upon picking the vehicle up cause it was pouring out 3. my valve stem was snapped in half and the kept having me go to tire ware house to get it fixed and its still broken cause tire warehouse cant even fix it right apparently 4. my car which i havent even had for a year apparently has a lifter problem which is something with the motor. this place is a rip off never ever ever go there EVER!!!! if i could rate this place a zero star I absolutely in a heart beat would and also upon speaking to the man who works there about the problems he would not answer mine or my fathers calls and once my father changed his phone number he answered the man was actually screening our calls!!
I had my car in their shop this last week and highly recommend them. They were very friendly and took the time to help me understand what was wrong and what they did to address the problem, coming across as genuinely respectful of my limited budget and honest with their pricing and recommendations.
~~~DO YOURSELF A FAVOR DO NOT PURCHASE ANYTHING FROM THESE PEOPLE THEY ARE TRASH TAKE YOUR MONEY ELSE WERE CUSTOMER SERVICE SUCKS AND ADVICE TO ANYONE IS DON'T BOTHER TAKE YOUR MONEY ELSE WERE.....BUYER BEWARE
****ATTENTION*** THIS IS THE WORST PLACE TO DO BUSINESS WITH!!!!! DO NOT GO THERE.THIS DUDE IS NASTY AND FISHY I WANTED TO TAKE THE CAR TO A MECHANIC TO CHECK THE COMPRESSION ON THE ENGINE!!!AND HE WAS LIKE I DONT LET PEOPLE TAKE THE CAR OUT AND I DONT WORK WITH MECHANICS AND ALL TYPES OF CRAP!!!I ASKED HIM BASIC THINGS ABOUT THE CAR I WAS INTERESTED IN, AND HE WAS ANSWERING THE QUESTIONS IN A VERY UNPLEASANT WAY!!!HE BLAMES TO BE A DEALER...AND HE DONT EVEN OWN A BUSINESS!!! ****DO NOT GO THERE***********PELIGRO NO IR A ESTE LUGAR******
My wife and I saw a 1998 Honda Odyssey for sale and after reading these reviews we were a little hesitant. I looked over the car and it was very clean and in fabulous shape for it's age. I wanted this car as it gets great gas mileage.(better than the new ones) We took it for a test drive and it ran and drove better than the newer ones we had test driven earlier in the week. Every part of the deal was great and had we gone by the reviews they would not have even seen our face. My point being is that if anyone has had a good experience like my wife and I, please let others know so that these guys are not judged by just the people who had a bad experience. These guys sell a lot of cars and I know from my heart that they are not the crooks people say they are. We are one of I'm sure many satisfied customers and proudly give these guys support. You should too.
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.