The other day when I used Metro my car jumped the rollers that move the cars outside. I then got hit from behind by a large truck.. I had 3 grandsons with me & before the ordeal was over all of us had been accused in some way of causing the car to go off track. The video the office manager showed me of the incident showed no brake lights coming on & nothing on my part of causing the car to go off and get hit. There was a car in front of me that had a cracked bumper & very large pieces of fiber glass was were whipping back & forth on that car while it was being washed. I believe it was very likely pieces broke off of that cars bumper and got into rollers that move the cars. Corporate was , well....very corporate and didn't care about my car or me. The car got damaged on their facility, there was video showing no wrong doing on my part & now I am stuck with a $500.00 co pay from Metro Express in Coeur d Alene.. I highly recommend not using this facility.
BEWARE!!! NOT AS HONEST AS THEY CLAIM!!I went to this business based on the previous review by kartrinahopes. I went to have my air conditioner refrigerant refilled. I was assured that they would test thoroughly for leaks before filling and charging me for refrigerant. They told me that everything was great, refilled my refrigerant and charged me $89.95. By the next day I didn't have a shred of cool air coming from my air conditioner. I immediately went back and they said "Oh, sorry, it's leaking pretty bad. Well, we can pull your pump and fix it and replace your filter for $500!!!!" What the heck! They obviously charged me for testing they didn't do and refrigerant they knew would most likely leak just so I'd come back and they could make even more money off me! RIP OFF!! I'm now out the $89.95 and searching for an honest business to fix my car. BEWARE!! I'm only giving a 1 star because it won't let me give 0!!
After a few bad experiences at "budget" auto servicing places, we found Lett's through a referral. We love it! For about thirty bucks, we get a full service oil change and fluid check, as well as a car wash. They even vacuum all the floors! They are thorough and honest, letting us know ahead of time how long it will be till we can expect to have to change the air filter or do other maintenance jobs. Highly recommended!