If I could post zero stars I would. Went to go get pants suit hemmed. When I got there they asked I try them on to get the right measurements. Everything went well, I picked them up and I noticed they were a bit shorter than I liked. So I took them back and even paid to have them fixed since I asked them to make it a bit shorter. When I went to pick them up a second time they noticed that there was glue on the hem and the pants leg was glued shut after being pressed. I asked why they used glue the first time and they told me they never did the hem the first time. I told them to check their system and they'll see it. Not even as much as an apology or a refund. Should've asked them to repay me for the damage. NEVER GO THERE AGAIN
Very Bad Experience. I dropped off pants to be altered on a Jones New York three piece suit on Dec. 17th. The pants were due back on Dec. 29th. It's now Jan 7th and the cleaners can not locate them. Hard to find matching pants for a dark green $700 suit!!! Will never use them again.
I visited this place once & that'll be my last visit. I usually don't ever take the time to write reviews but if I can save someone else from experiencing what I did then it's worth it. No greeting on my first visit just "what's your number!" Grabbed all my stuff & said pick up on Monday. I arrive on Monday @ 1:42pm to pick up my clothes. I'm told come bk after 5pm it's not ready. I proceed to state that I was told Monday not a time frame & I need my clothes. Both workers a man and lady jumped down my throat bci had the nerve to say I want my clothes I can't come back. I was called a b & told not to come bk since I don't know that dry cleaners usually give clothes in the evenings and I should have "read" my receipt. The way I was treated at this place of business was abhor able & I wouldn't wish for anyone to pay for service that was this despicable.