I'm tired of making a reservation for a specific car to rent and always ending up with something different. The last 2 times I have made a reservation for a SUV then end up telling me that they can't give me one because they have to many reservation for suv's. I'm guessing my reservation for a SUV doesn't count. So why even book a reservation and request a specific car online? when u get there they give you what ever they want. They use to have good service a people that would work with you but now they just don't care. Never spending my money there again.
I have been renting with Cocoa Enterprise for over 5years. Their vehicle selection has many makes and models and their staff is simply wonderful. Flat out THE BEST company and location I have ever experienced. I travel, so I see other offices and all are very good, but ... the folks at Cocoa are somehow special - a fun, efficient, well-mannered, extremely professional office. And the free pick-up & drop-off is a real plus!
At first I was treated with the utmost respect. I believe my sales associates name was Christina but I may be wrong. When I brought the car back, the woman who inspected it could barely speak english(lets face it, its aggrivating)
Awesome customer service fast check in and out. They have a great staff
fast bookings,good location,friendly staff,will take debit cards