Sears Appliance Repair
126 Shawan Rd, Cockeysville, MD 21030
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Sears promptly scheduled repair/replacement of our broken refrigerator icemaker for the next day. Andre and Vance quickly diagnosed the problem and replaced our icemaker with a brand new model that was already on their truck. Very pleased. No wait for parts! Just like the old days. Then they cleaned the back coils for a modest charge. The refrigerator is working like new.
Tried to get my riding tractor fixed. I gone through two bars which suspend the front of the mower. Called the customer care number and told them the problem The service man they sent out was not aware of the problem, so he had to scramble to find the part. Had the tune up, blade change etc. Finally got a chance to use the mower, and found out that the blades must not be properly attached. Blades tore up the ground, and I need to wait a week for them to come and take a look. Didn't help that the service man they sent was actually a washing machine repair man.
We needed a repair made to our washing machine. It was very easy to schedule and the repairman even showed up early (although he called first to confirm this was okay). It turned out to be a very easy, quick repair and he took the time to show my husband what had happened in case it happens again. They also do great honoring their warranties with no red tape.