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        General Info
        Founded in 1966, Best Buy is a publicly owned, multinational retailer that maintains stores in the United States, Canada, China, Europe and Mexico. The retailer s stores offer a variety of consumer electronics and entertainment products and services. Its stores provide computers, music systems, mobile phones, video games, and digital and video cameras. The retailer s stores also sell a variety of home appliances, including dryers, dishwashers, microwaves, refrigerators and washing machines. Best Buy offers products of the Sony, Toshiba, Apple, Philips and Hewlett-Packard brands. In addition, its stores provide accessories, books, CDs, DVDs, musical instruments and electronic toys. The retailer s stores offer the Reward Zone program and gift cards of several denominations. Additionally, it sells products under the Best Buy, Audiovisions, Future Shop, Geek Squad, Jiangsu Five Star, Magnolia Audio Video and Napster brands. The retailer supports various community-based organizations, such as the United Way, American Red Cross, and Boys and Girls Clubs of America. It works in partnership with the National Council of La Raza to support the Emerging Latino Leaders Scholarship Program. Best Buy has annual revenues of more than $40 billion and employs over 150,000 staff members.
        Email
        Brands
        Klipsch, apple, at&t, ipad, iphone, refrigerators, samsung, sony, sprint, verizon
        Payment method
        all major credit cards, amex, master card, visa, cash, check, company card, debit, diners club, discover, paypal
        Location
        Clovis Commons
        AKA

        Best Buy Clovis

        Other Link

        http://www.bestbuy.com/

        Categories
        Consumer Electronics, Automobile Radios & Stereo Systems, Cellular Telephone Equipment & Supplies, Computer & Equipment Dealers, Computer Printers & Supplies, Home Theater Systems, Major Appliances, Office Equipment & Supplies, Television & Radio Stores
        Other Information

        Parking: Lot, Private

        Bike Parking: Yes

        Wheelchair Accessible: Yes

        Provided by

        Reviews

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        What do you rate this business?First-classBetter than mostAbout what I expectedNot the worst...Disappointing
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        JM
        J M.

        08/29/2016

        Overall
        Service

        Terrible customer phone service.... Horrible customer phone service... Pathetic customer phone service

        Helpful(0)Flag
        JA
        Josue A.

        09/30/2013

        Overall
        Protection plan mobile phones

        For $14.99 a month, It is really a big let down. I would recommend apple care instead.

        Helpful(0)Flag
        sortiz3

        01/24/2013

        Overall
        Incompetence

        I have never dealt with such incompetence in a retail setting. Not only have I been given inaccurate information and dates, but I have been put on hold 4 times and hung up on 3 times and have waited in line for am hour for a 10 minute transaction. There is no distinction in employee level considering the managers are equally as useless as the employees. I will do my absolute best in the future to shop absolutely anywhere but here. This store and it's ridiculous excuse for a customer service desk have turned me off to best buy as a company and I will not be giving them my business again.

        Helpful(0)Flag
        oletos3

        09/10/2009

        Overall
        Great Customer Service in Clovis

        I phoned the Fresno Best Buy and requested a price check for the new Beatles Box Set that was being released that day. The person who took my call at the Fresno store acted as if I was a bother by requesting a price check. I was placed on hold, and the person never came back to the phone.



        I then phoned the Clovis Best Buy and Jennifer took my call. She was very pleasant and helpful. She briefly placed me on hold and obtained a price check for me. She offered to hold the Box Set in customer service for me. I asked that she go ahead and do so. She then informed me that they would “price match” any competitors lower price. And when I went to Clovis store to pick up the Box Set, Leah provided me with excellent friendly customer service.



        Clovis Best Buy is now my Best Buy store of choice. No more heavy “Riverpark” traffic, and no more clerks who seem bothered that you request assistance. Good ol’ fashion customer service wins every time!!!

        Helpful(0)Flag
        dyno13

        05/06/2009

        Overall
        Excellent Employess

        The employees were very helpful and knew what they were doing. Even though this Best Buy is smaller I really enjoyed visiting it because it just seemed that the employess were more capable of offering me assistance in a more timely manner.

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        petvet1111

        08/31/2008

        Overall
        Customer service the way it should be

        The Best Buy employees were wonderfully helpful and it came across that they truly enjoyed working there. It was a pleasure to shop at this new Best Buy and I plan to shop there again.

        Helpful(0)Flag

        Details

        Phone: (559) 298-9077

        Address: 655 W Herndon Ave, Clovis, CA 93612

        Website: http://www.bestbuy.com/

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