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Business Description
Toys"R"Us, located at 8801 University Ave, is your Clive toy store for the hottest selection of toys for boys and girls of all ages, including action figures, video games, bikes, dolls and more. We carry big-name brands such as Apple, Disney, Fisher-Price, Hot Wheels, Barbie, LEGO, LeapFrog, Little Tikes, Mega Bloks, NERF and Crayola. Toys"R"Us carries a huge selection of the most awesome toys kids of every age want.

Regular Hours

Extra Phones

Phone: (515) 226-3131

  • Video Games
  • Dolls
Apple Disney Toys Fao Schwarz Fisher-Price Hot Wheels Imaginarium Barbie Lego Leapfrog Little Tikes Mega Bloks Nerf Nickelodeon Nintendo Power Wheels Razor Crayola Skylanders, lego, marvel, nintendo, nintendo wii, playstation, playstation 2, psp, sony, star wars, wii, xbox, xbox 360
Payment method
all major credit cards, amex, discover, master card, visa, debit, paypal, apple pay
University Park
Games & Supplies, Toy Stores, Video Games, Dolls, Collectibles
Other Information

Bike Parking: No


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Provided by Citysearch - 

I have worked there twice once for customer service for the holiday season and second late of 2011 and the last was the worst new management and dont know how to run a store and i have not been working with them for almost 4 months and i still have not got my last pay check



Provided by Citysearch - 
bed customer service

Afoul customer service at the Clive IA Toys R Us store. Manager calls me I am laying. Store did not take my return bec I did not had receipt. I want to return my remote bec its not working. Then I call Hire management team at 1-800 Toy r us. I ask question that what I should do with my remote because it’s not working. Should I throw it away and she told me that it’s up to you but we cannot take return. This is last time I shop for the Toy r us. I will tell my all the family member to do dot shop at the toys r us at all. I wouldn't recommend anyone to buy from any toy r us. Not even online too. I would recommend buying from Wal-Mart or other store bec same item will find chipper price. Toy r us one of the expensive store too.

Justin E.


great customer service!!

This Babies r us delivers great customer service. They are extremely knowledgeable about the products they sell and are always willing to help. I love this store and respect its associates very much.




TOYY r us is the best toy store ever!!! i go there all the time even though i only sometimes buy things, its cool to look around. the service is the best ever!!!! people ALWAYS greet me when i walk in the door.[ even thogh they could b tired of my face.] [kidding] lol lol lol lol lol lol!!!!!!!!!!!!!!!!!!!!!!!!!!!!! i wish i could buy everything there!!!! its heaven!!!!!!!![seriously it feels like heaven] the prices r low too my mom is single and she can still afford things!!!! it's awsome and cheap!!!!!! I LOVE TOYS R US !!!!!!!!!!!!!!!!!!!!!!!




Not recommended

My daughter and I went to David's Bridal all excited to shop for her wedding dress. We had made an appointment so we thought we would get some one on one time with the clerk. At the same time we came in there was also a walk-in. We were shocked at how crowded it was, there was no where to sit, as two other brides besides the walk-in were trying on dresses. The Clerk had asked us if we could look through the catalog and we did so she pulled a few of those dresses. There were no suggestions from her of what she might recommend. We did not feel there was any personal touch at all. Then when we went to Schaefers it was so unbelievable how different it was. There was a total personal touch with questions of where the wedding was, what you were thinking, etc., etc. It was amazing the difference of the two places. My daughter and two of her best friends all bought their dresses at Schaefers this last weekend. Of there two places there is really no comparison.



Provided by Citysearch - 
Run-down store, with run-down service

Whoever came up with the slogan that Toys R Us is the greatest toy store in the world hasn't been to the Toys R Us on University in WDM. Upon entering the store you notice a foul smell, followed by dirty floors and unfriendly staff. I needed to wash my child's hands upon leaving the store because of the general lack of cleanliness. I wouldn't recommend anyone to this store. If you must shop Toys R Us, shop online because the employees in store are about as helpful as the box your toys will come in.

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