In mybook® Car Collection (edit)

Added to your car collection.
Removed from mybook!

We took this business out of your car collection.

Jim Causley Buick - Gmc Truck

(7 Reviews)

38111 S Gratiot Ave, Clinton Township, MI 48036

(586) 307-5895

CLOSED NOW
Today: 8:00 am - 3:00 pm
Tomorrow: Closed
61
YEARS
IN BUSINESS
BBB Accredited businesses follow the BBB Code of Business Practices and pay a fee for accreditation review and monitoring. Accreditation is not a BBB endorsement or evaluation of the business’ product quality or competency in performing services.

BBB Rating and Accreditation information may be delayed up to a week.
Add to mybook

This listing has been
added to mybook.

This listing has been
removed from mybook.

General Info
Located in Clinton Township, Mich., Jim Causley Pontiac GMC Truck has been in the automotive retail business for more than 50 years. It is an automobile dealership that features a range of new and pre-owned vehicles from GMC and Pontiac. It operates a service and body shop that provides oil changes, brake inspections, wheel alignments, transmission replacements and air conditioning performance checks. The dealership s financial services include payment estimators, online credit applications, maintenance plans, trade-in bonuses and leasing programs. Its sales department provides delivery services and schedules test drives. It offers appointment scheduling and General Motors-branded accessories and parts order placement options. Jim Causley Pontiac GMC Truck offers discounts to various police and fire departments, clubs, banks and community schools.
BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
BBB Accredited businesses follow the BBB Code of Business Practices and pay a fee for accreditation review and monitoring. Accreditation is not a BBB endorsement or evaluation of the business’ product quality or competency in performing services.

BBB Rating and Accreditation information may be delayed up to a week.
Hours

Regular Hours

SunClosed

Services/Products
  • Used Cars
Brands
"Buick GMC BMW Cadillac Chevrolet"
Payment method
financing available
Neighborhood
Clinton Township
Categories
New Car Dealers, Used Car Dealers, Auto Repair & Service, Automobile Body Shop Equipment & Supplies, New Truck Dealers, Brake Repair, Used Truck Dealers, Tire Dealers
Other Information

Parking: Lot

COUPONS & DEALS

No coupons available

Reviews

Hi there!
Rate this business!
First-classBetter than mostAbout what I expectedNot the worst...Disappointing
Click to Rate
Share Review

Like this review? Share it on your social network to get the word out!

Angelika G.
Edited: 11/06/2017
Overall

I paid over $200.00 for a car repair, on Jan 4, 2016, that I had not asked for, but was written down anyway by this front desk guy. I complained about a noise my car was making when I had to speed up the car. As I picked up my car the same day and realized that it was not repaired the way I had asked for, I got mad and called them back the same night. So, I was offered to bring the car back the next day and I would get a car, a loaner, from them "FREE OF CHARGE", all I needed to do refuel the tank. I told this Whitney that my husband was still off the next day and I did not need a car, well, dear Whitney insisted that I accept her offer, I repeat this was a "FREE OF CHARGE" offer. So I accepted, took my car back the next day, got into the "FREE OF CHARGE" loaner. The next day I was called that my car was ready for pick up and that I now had to pay a $100.00 deductible for the loaner...????? What happened to the "FREE OF CHARGE" offer????? I paid it, did not say another word as I picked up my car. This was an intentional betrayal by this Whitney and all I want to do with my review is warning others about being offered a "FREE OF CHARGE" loaner from this dealership. Ask questions, like how free is this offer really, after all, if you are a woman and you get mad about poor service, they turn around and get you in another way through a woman, the guy who served me the first time, got as far away from me as possible. Fine, I know that most of all men are cowards anyway and women think that they can stand their ground through deceit. FURTHERMORE, I could have gotten a rental car much cheaper for one day. So this was clearly an intentional betrayal and should be punishable by law.

HAPPY NEW YEAR

Joseph H.

09/23/2016

Overall

Tammy was very helpful, she showed us several cars and tried everything she could to meet out expectations of our new car. We ended up leaving the dealership in a brand new car with every feature we asked.

Brandon W.

05/16/2016

Overall

Great service and wonderful people. I went there and was immediately taken care of. Jerry was very helpful and knowledgeable. All my questions and concerned were addressed and answered.

Kristina K.

04/22/2016

Overall
Expertise
Professionalism
Selection

I can't say enough good about this place. My buying experience was great, and I have gone back consistently for their great service. The service consultants are awesome, friendly, and knowledgeable.



I have had the misfortune of having a few things go wrong with my car (none of them serious, thankfully) and this place has been great about going out of their way to help me get the repairs I need, under warranty when possible.



Great place, highly recommend for car buying and service!

Cindy P.

01/15/2015

Overall

I live in Grosse Pointe and travel to Jim Causley to buy my trucks. I have never had any problem with the sales people and love their service department..

Wassem A.

12/08/2014

Overall

This is possibly one of the worst car dealerships I have ever dealt with. I spoke to someone named Mike Elliott and he was extremely unprofessional and rude. If you want to be treated with respect and get good, honest service avoid this place.

Feedback