First off let me tell you that they are under new management- I asked them that she to the way they treated me. I always got great service in the past. After a long day of work on New years eve- I ordered a family platter to pick up on the way home. I reminded them to put garlic in with my order due to them forgetting it before. After getting home, my order was incorrect and half cold. When I called they asked me if I wanted to bring the meal back up and they would exchange it out. My family already started eating and it was freezing outside. Absolutely not- I'm not coming back up there today! He gave me his name and assured me that they would take care of me next time I was there. I called just a few days ago ordered the same family platter I always get- explained what happened last time and gave the name of the person I spoke to over the phone on new years eve. When I went to pick up my order he charged me full price- I asked him what about the discount for the incorrect (and cold) order you guys was supposed to give me. He looked at me like I was asking for the world. Gave me 10% off and had an attitude while we penned up everything to make sure everything was there this time. I should of touched the food , grape leaves were cold again and rice as well). Needless to say, due to the way he made me feel so much of an inconvenience, is what made me ask him if they were under new management. I knew the answer before he told me, the environment had changed entirely- I will not return again.
29110 Woodward AveRoyal Oak, MI 48073
From Business: Excite your taste buds and experience the flavor of fresh and authentic Mediterranean cuisine at Lentil Mediterranean Grill with a sandwich, soup or salad.
We've been to Byblos several times in the past few years and we've always been very pleased. The food is delicious, the servings are *very* plentif…
30754 Telegraph RdBingham Farms, MI 48025
From Business: Mezza Mediterranean Grille Bingham Farms, gives you the opportunity to enjoy the diverse delicacies of Greece, Turkey, Italy, Spain and the Middle East. Enjoy fre…
This place has always been a favorite, and will be forever! Great food, service, and very reasonably priced.
the food is awesome here everyone needs to go check it out. they always have some kind of special of the day/week.
The owner is often here and very friendly. Sits down with you to talk. Bar staff is friendly and helpful. Food is delicious, lots of choices. Signature drinks are very good. Happy hour and game day prices are fantastic. Ken and Lisa
the food was AMAZING!!! there isnt a place like this around here so im glade that there is one close by.
Ordered Chicken Shish Kebob with rice and a large tabbouleh salad. Kebob was fine, nothing spectacular, but the kebob and rice were cold when I got it home ( I Iive 5 minutes away). I wonder if it was even made to order.The tabbouleh salad was at least 4-5 days old, had little flavor and they had not washed the parsley sufficiently so it had sand in it; nice and crunchy Mmmm.If you've been wondering about this place, as I was, save your money and continue going to your favorite Middle Eastern restaurant, it's definitely not worth it
The food was okay except for the sweet potato fries that my wife ordered that were soaked in oil, but the service was terrible. We ordered takeout. It took them 20 minutes to make the food and another 5 minutes for the guy at the counter to put the half dozen takeout boxes into a bag. There are MUCH better middle eastern places. For example Alexander's Lebanese Cuisine near 13 and Schoenherr.
The wait staff are young, cute, and immature. After multiple visits my family was ignored so the young lady could visit with her friend at the counter. They spoke of their high school experiences. The wait person took orders or delivered food only when either food or drinks needed to be delivered. So it was a long stay, and dry drinks for over fifteen minutes. But the young lady had a nice conversation with her young male friend at the counter since that is all that mattered for her. The mgr hires young cute wait staff that seem more focused on them selfselves and not the customer. No mgr is available at the start of the week during dinner hours so don't sit at a table or you will be forgotten. Wish it was a better place to visit since I live nearby. What a disappointment.
My girlfriends and I decided to go out to dinner last night and selected this location because it was a nice half way point for all of us. This was my first time at City Pub and I am extremely unhappy with the experience. We should have known when my friend got her first drink and noticed that the glass was filthy. At the end of our dinner the bill was divided equally among us 3 ways. My friend and I paid with debit cards and our other friend paid with cash. Shortly after giving our horribly rude waitress our debit cards she came back and informs us, in a condescending way, that both of our cards are declined. Knowing that I have more than enough funds to cover my bill of $13.15, as does my friend, we ask where and ATM is. We go to the ATM, my friend is able to get her money out but I am unable to do so. I come back to the table and tell the waitress the problem and she says "it's declined, I don't know what to tell you". Now I understand that people probably pull this kind of thing a lot but knowing that I was not doing that and considering the customer is always right, I was extremely angry. My other friend, that was smart enough to pay with cash, covered my bill for me. Upon arriving home I get a phone call my other friend that paid with her debit card, she informs that City Pub had debited her account 6 times!!! In a panic I check my account, debited 3 times from the waitress and 1 time at the ATM (for money that I did not get)! Considering both of us were having problems we know that it was not our cards that were the problem it was City Pub's problem. My dinner, that should have cost $13.15, ended up costing me $62.45. Over all City Pub is an awful place to go. Food is decent but the service and management is awful. I would advise anyone to stay away from that place. If I could give it zero stars I would!Unhappy Customer in Sterling Heights