Car Accident Aftermath »
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
44854 Heydenreich RdClinton Township, MI 48038
I brought my car in to have some scratches and dents taken care of. Not only did they do a great job repairing them, I also got my car detailed at t…
21460 15 Mile RdClinton Township, MI 48035
My name is Karl B. I found this shop online and took my ford explorer there for a catalytic converter and sensors. They did a GREAT job at a GREAT P…
18900 Hall RdClinton Township, MI 48038
21560 Hall RdClinton Township, MI 48038
From Business: Showroom Hours: Monday 9am to 9pmÂ Â - Tuesday 9am to 6pm Â - Wednesday 9am to 6pm Â - Thursday 9am to 9pm Â - Friday 9am to 6pm Â - Saturday 10am to 3pm Â - Clos…
16933 Canal RdClinton Township, MI 48038
I chose Garfield and Canal Service based on the positive ratings and comments that I read on line and feel grateful that I did.Jeff had my car towed…
163 Hubbard StMount Clemens, MI 48043
From Business: * We Buy Late Model Wrecks Junk Cars & Trucks * Free Towing * Nationwide Locating * Computerized Inventory * Full Line Of Used Auto & Truck Parts * Domestic & For…
167 N Groesbeck HwyMount Clemens, MI 48043
From Business: Lakeside Transmissions offers top-of-the-line transmission repair services at unbeatable rates. With over 20 years of experience, our knowledge, skill, and expert…
Excellent. Was expecting to spend a lot of money on repairs. Because of Honda service and their honesty, I drove out only paying for a requested tra…
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
All it takes is a little preparation to get your car winter-ready and to keep from getting into an icy situation.
It’s time to bring long sleeves and long pants out of storage, prep your home and car, and contact the cool weather home/yard contractors.
When you are in the market for a used car - go to Jim Riehl's Friendly Auto!I have a couple kids in college and was hoping to find some reliable and reasonably priced cars for them. I had searched the web for a couple months without success. Every prospect was either too high in price or the price was right but really wasn't what they really advertised it to be. As a parent, you want to have some peace of mind when your kids are on the roadways and even more so when they are away at college.I was lucky to run across a vehicle at Jim Riehl's. Although more than an hour away, I ventured out with hopes that I might be surprised this time. Was I ever! I met with Jason Phillips - a seasoned professional and easy to work with. He showed me the pre-owned Honda that I saw online. It was all it was advertised to be - safe, reliable, clean and affordable. Jason and the team had me taken care of in no time. To my surprise, a few weeks later, Jason called me to say he had another car that was fitting my needs. I know it is not often you get lucky with one, but could it happen twice? You bet! Jason and the Jim Riehl's Friendly team had a second one and like before it was a quick decision. I have not been disappointed in the least and they are more than willing to help with anything that I have asked. Customer service. Reliable cars. Quality service. Affordable prices. Hands down the best dealership group in the region- Jim Riehl's!Ask for Jason Phillips if you are in the market for any of your car needs!Thanks!
My car's brakes were one stop away from going out. The guys at Rich's Place were genuinely concerned for my safety and didn't even want me driving home and offered to take me home. Because I had not secured a ride to work for the next day, I had to drive home. Shortly after leaving, I found a ride to work and called Rich's Place back. They volunteered to come pick up my car for me while I was at work. They got the brakes completely repaired in one day. They even did a free screener on my car to make sure everything else was all set. The brakes on my car now have never worked better. The guys at Rich's Place did a marvelous job, and they treated me like family, making sure that I was safe first and foremost. These are the guys you want working in your vehicle! They are trustworthy and provide incredible, personable service!
Best experience I've ever had at a dealership. I expected a high volume dealer to not focus on the satisfaction of one customer when they are so busy. My salesman took the time to find me wheels and tires that weren't a factory option and put together a customized Silverado. Typically I spend between 3-5 hours in the dealership putting together a car deal. This time it was less than an hour and Nick made sure to have all the paperwork ready when I arrived. No pushy finance managers pushing overpriced warranties - just honest, up-front pricing. I have purchased my last 4 vehicles from the same Chrysler store and will never return there again after seeing what a positive dealership experience feels like. I can't say enough good things about Moran Chevy.
I love my CR-V. As a retired businesswoman, I am continually impressed with the professionalism, and knowledge of your personnel, specifically: George Jablonski, (Salesman), and Brian, (Service Department Tech). They are efficient, always pleasant, answer my questions in a timely manner, informative, and treat your customers with respect. Louise, in your Business Department, is friendly while completing the transaction. In the past, I have had horrendous experiences with Auto Sales/Service departments, e.g., "Vyletel". Your business is the antithesis of those. "Riehl Honda" is the epitome of quality service, and excellent customer relations. Congratulations to the above mentioned employees for a job well done!
At first....not so good. When I called yesterday to see if I could get an appointment for today for an oil change I was told "I don't have my appointment book in front of me, what time do you want to come in"? I said around 11:00 am, he said okay. When I got there today I was told it would be 1 1/2 to 2 Hours because I didn't have an appointment. When I explained the telephone call they took me right in. Everyone in the Service Department was very courteous, even though they were extremely busy. While the CR-V was being serviced we met with George Jablonski about trading in my 2011 CR-V for a 2013 CR-V, George is not only a great salesman, he is a genuinely nice person. Always a pleasant experience at Jim Riehl's Friendly Honda.
I had a very positive experience today. My service advisor Brian Semkiew was very professional, friendly and nice. He made sure that I was informed of the repairs needed in addition to the oil change and arranged it all in a short amount of time. Additionally the mechanic who worked on my car did an excellent job. It was returned to me quite a bit sooner than anticipated. My Service advisor even drove it inside of the garage door to keep me from getting wet in the rain today! Further, I missed Louise the cashier, because she was at lunch, however, Eddie took care of me out as usual with a smile to complete my experience today at the Hall rd. Location. Thanks for the good service.
I brought my 2010 Accord in because of a grinding noise at low speeds. Since I had bought it in June from Troy Honda as a CPO vehicle, I was not expecting a major problem (but there's always that worry). There did turn out to be a major problem with both rear brakes, but your service team (with cooperation from Troy Honda) made sure I was back on the road the same afternoon without giving me an expensive bad memory of the experience. I'm very thankful to your service team for your investigative and repair work and to Troy Honda for covering the cost.
My Service Advisor Bobby Baize was very friendly and accomodating. I had an oil change and some safety recall work done. The repair technician finished the job sooner than anticipated, which was a blessing. Further, the Cashier Louise was very kind and as usual always smile. I believe that Honda Motors of America which is based in California should be very proud of the service employees here at your dealership, perhaps they can learn positive public relations from these service providers at Jim Riehl's on Hall Rd.
My experience has always been 5 star. Jarrod and Randy couldn't be more "Friendly" and helpful. From them to the cashiers to the porters and everyone I have connected with the survice and treatment has been top notch. My viehicles are always fixed, problems found during repair are brought to my attention and options given to help make my decisions. It's nice to have a dealer that goes out of their way to treat me with respect and dignity fix the problems and get me back on the road quickly. THX and regards, Greg
Excellent. Was expecting to spend a lot of money on repairs. Because of Honda service and their honesty, I drove out only paying for a requested transmission oil change and diagnostic check. The transmission oil change is more expensive than at the oil change places but I trust the service department to get it done right. This is the only dealer service that I trust. My van was ready when promised. When I need service on my Honda vehicles, this is the only service place that I go to. Thanks for a GREAT job.
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.