What Should I Do When My Car Dies on the Road? »
Four tips for keeping yourself and your vehicle safe while you wait.
Four tips for keeping yourself and your vehicle safe while you wait.
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
Good service and very trustworthy guys , had my Audi fixed there and they beat the dealership by 1200 bucks
Took my car in to get brakes fixed and blower motor looked at. I had a coupon which claimed they would do a diagnostic for free on the breaks. When they quoted me the price for the breaks it was about $200 more than anyone else was charging, even with the coupon which had a discount on it. I was still charged a diagnostic fee for the blower motor fee which they never looked at. Save your time and money and go somewhere else.
If there were a minus five star rating I'd give it to R Tony Auto Sales. My husband purchased a used car from them a few months ago and it's been a nightmare from day one. Don't get me wrong - Dave and Tony were very personable and easy to trust. MISTAKE! Before leaving the lot there was a warning light on and the glove box didn't close right. We were promised all would be fixed - don't worry about it! Nothing could be further from what really happened. After several trips to the mechanic the car was finally working. Turns out, they sold the car without ever so much as checking simple things and tuning up the car. After a promise to split the cost of the first few repairs we were on our way to pickup the check when guess what??? The car overheated again. R Tony had to add antifreeze before we could leave the lot and he never showed up with our check. Back to the mechanic where yet another crack was found and another repair bill. When reaching out to R Tony again he refused to split the cost of the repair and washed his hands of the deal. I tried calling myself and was assured R Tony would get the message but no return call. DON'T TRUST THIS DEALER! We'll be seeing them in Court since they refuse to be reasonable and stand behind their vehicles.
Super easy deal on a great used car. In and out in about 20 minutes. No fast talk or shady dealing. Nice lot and people. Would recommend to others.
Can't recommend this place enough. EJ is simply the best. Friendly, honest, and does great and timely work. Really helpful, will be returning for all future car work without a doubt.
This is the most honest and reasonably priced auto repair shop eva👍👍👍👍👍You will be treated like family at Metro Harper Auto Center 👨👩👧👧HIGHLY recommend this shop if you want an honest, caring, auto shop owner. I've utilized this shop many years for every vehicle I own, and my family/friends have as well with complete satisfaction !!!~Smiles!Susie 🤗
Be aware of this place. I called about a car that Jim Stuart was advertising on Craigslist. ( He had more then 1 add so again be careful ) Jim said I own my own garage in Clinton Twp so every car I sell I personally inspect. He sounded pretty " honest " man was I played for a fool. I go up to his shop look at the car & it ran ok, nothing special just ok. It did have the check engine light on so he said " I'll take care of it ". Technically he never said " I'll fix it but nevertheless after two days I gotta call him for him to say " come get it, it's done " ( again never saying it was fixed ) so I go up to get my vehicle and I here him and his staff talking really nasty about me and all the things they would like to do to me. I gotta say, I was shocked. Then he See's me comes up front and hands me a ridiculous bill for " getting rid of the check engine light. " I'm not wanting to pay this bill but Jim tells me, " If you don't pay this bill your not going to get your title " I was baffled and pissed off. That guy literally took the title out of the sunviser then said he never gave it to me in the first place because the sale wasn't final. What a complete scam artist. Three days later ( after spending way more then I wanted too ) I got the car registered, plated, insured, only to have the engine seize up. Then I find out all he did when he " took care of the check engine light " was pull out the bulbs in the dash... What a douchebag. Be warned people. This guy is the true definition of a low life. He is the kind of guy that gives used car lots a bad name.
I paid over $200.00 for a car repair, on Jan 4, 2016, that I had not asked for, but was written down anyway by this front desk guy. I complained about a noise my car was making when I had to speed up the car. As I picked up my car the same day and realized that it was not repaired the way I had asked for, I got mad and called them back the same night. So, I was offered to bring the car back the next day and I would get a car, a loaner, from them "FREE OF CHARGE", all I needed to do refuel the tank. I told this Whitney that my husband was still off the next day and I did not need a car, well, dear Whitney insisted that I accept her offer, I repeat this was a "FREE OF CHARGE" offer. So I accepted, took my car back the next day, got into the "FREE OF CHARGE" loaner. The next day I was called that my car was ready for pick up and that I now had to pay a $100.00 deductible for the loaner...????? What happened to the "FREE OF CHARGE" offer????? I paid it, did not say another word as I picked up my car. This was an intentional betrayal by this Whitney and all I want to do with my review is warning others about being offered a "FREE OF CHARGE" loaner from this dealership. Ask questions, like how free is this offer really, after all, if you are a woman and you get mad about poor service, they turn around and get you in another way through a woman, the guy who served me the first time, got as far away from me as possible. Fine, I know that most of all men are cowards anyway and women think that they can stand their ground through deceit. FURTHERMORE, I could have gotten a rental car much cheaper for one day. So this was clearly an intentional betrayal and should be punishable by law. HAPPY NEW YEAR
Giving them a 1 star is touch for this place . 100percent illegal business . He jumps titles will title skipping doesn't tell you any thing about the car he is selling to you that is wrong but will tell you he Inspecrs all cars and that he is an honest man he is not !!beware of this place .. and he also cuts your converters off without your knowledge and will sell you a car without looking at it and turning the lights off on the dash so you. Dont know it has any issues . Than will want You to pay for repairs . He is illegal all the way around so anyone else wants to put a review I'll all in . There's nothing good about this business
I financed a jeep from here, it was hell on wheels!, found out the jeep was a salvaged titled, they gave me a regular title which took almost a month, the car I found out was worth $400, but with trade in they financed me at $9000.00, shoe strings holding up bumper which flew off as i drove it, frame of car was falling apart along with Calcium growth and rust, door was hit before part of car popped off in the air after I opened it, door color didn't match car, bearings where so bad on the car, the mechanic removed the bearing, the balls rolled out in the lot, back windshield break light popped off as I drove, radio completely went out, the wiring for the light were rewired, they went out one night when I was driving am picking up my son from work, oil flywheel was to close to engine, I was told went to two professional mechanics they said the car was to dangerous to drive, because the frame was coming from under the car needed to be weld immediately!I ended doing a voluntarily repo i got sick of paying for a car that wasn't worth crap, the car was purchased at auction for $400!!! Im stuck with a $4000,00 loan to pay back, also the car was in an accident before, smh, THEY ARE SCAM!!
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.