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(301) 877-2618Visit WebsiteMap & Directions6376 Coventry WayClinton, MD 20735Write a Review

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zannadanna

03/13/2013

Overall
Consistantly Good Food

Ive been coming here for over 10 years and never had a food is always good.

ravenspawn

09/12/2012

Overall
Horrible customer service!!!! ...

Horrible customer service!!!! I ordered from NO 1 China on 9/11/12 and it was a simple order a steak and cheese and fries for delivery @ 7:00pm. At 7:45 my order had not arrived yet. I called to find out if there was something wrong as to why i had not received my order yet considering i live less than 5 mins from the carry out. The lady on the phone stated that we are busy and have one driver who takes orders out in 4s and should be on this way. At 7:52 I still had not received my order so I called back and spoke with the same lady who said she called the driver and that he was on my street and should be at my house in 3 mins. This was untrue I called back and she put me on hold for 5 mins while she took another order of someone that was at the counter I asked her when the food got there would it be a charge she said yes. Eventually the driver came and the food was very cold. I got dressed grabbed my crutches(had knee surgery) and drove to the carry out. I explained that it was could the lady stated that she would make a new one. I asked while waiting being that i had a long wait for it to be delivered and that it was cold and had to bring it back would it be a refund she said yes. Once the food was ready she handed me the food and i inquired about the refund and she said English is not her first language and that she was confused and she did not agree to a refund. I explained she did and asked for her manager her manager instructed her to give me the money and not the food. After going back and forth i became frustrated and agreed to take the money and ordered somewhere else. During my time in the carry out I noticed a guy in the kitchen sweeping and then touching food without washing his hands in between. There were several other customer in the carry out that were upset because they were being charged extra for putting sauce on the side and were not told before being charged. The total time spent in the carry out was 20mins. I refuse to eat here again it is poor service and a health hazard

Details

Phone: (301) 877-2618

Address: 6376 Coventry Way, Clinton, MD 20735

Website: http://www.no1chinaclinton.com

More Info

Email
Extra Phones

Phone: (301) 494-1891

Payment method
all major credit cards
Price Range
$
AKA

No. 1 China

Categories
Other Information

Parking: Free

Wi-Fi: No

Bike Parking: No

Attire: Casual

Good For Groups: No

Good for Kids: Yes

Wheelchair Accessible: Yes

Take Out: Yes

Cuisines: Asian, Caterers, Take Out, Chinese

Alcohol: No

Takes Reservations: No

Outdoor Seating: No

Price Range : Below Average

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