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Me and my girlfriend purchased a beautiful marble table for 599 at this store. I walked in and at first glance their selection was awesome, I was expecting to have a hard time looking but this place had so much I had trouble choosing. the salesmen in there were very helpful in the store and showed me around, they were very professional. My aunt had purchased a sofa from here and recomended me, and she was estatic with the prices. The delivery men arrived 3 days after my initial purchase and were very kind. They moved it right in and cleaned up everything. I will be coming here again when I move into an apartment later this year, I recommend United Furniture to all my friends also.
Two weeks ago I purchased my queen sleigh bed from here, it included the dresser and mirrior all for 599! I was amazed when I saw all the deals they had. Compared to the other furniture stores, this was the best bargin yet! The people where very nice and professional. I had no problem with United Furniture. I recommend it to family and friends who are looking to save!!!!!
These guys are shysters. They sold me several pieces; including a desk that was defective. The salesperson told me he would stop by my house that night to have a look at it (for some reason). He never showed.
I've since called 4-5 times and they keep giving me the same tired line; that they cannot reach the manufactuer. This has gone on for 3 months. I'm filing suit tomorrow.
You should probably steer clear.
I purchased $3500 on a dining set, 2 leather couch- which one was not on time. I also purchased a bed room set also. I am 27 and was buying my first home, since got promoted to consultant. I was doing this all on my own and wasted a lot of time. When the guys came to driver they had written all over the truck, which I know if I go to a place to eat and the bathrooms aren’t clean I won't eat there. I told the 2 man I wanted to check all furniture, which out of the first 4 we open 2 were damage. I am still waiting on leather couch, and the 2 damaged pieces of furniture. I still am owed 3 pieces of furniture and I placed my order on 4-21-12. Today I walked in and told them that I did not want the bed and box spring, which no one has laid on and still in plastic. I am waiting on other furniture so I can move in. When went in there today Armand who was my sales person would not allow it. When talking with Armand another sales person, which did not get his name, cause, they would not give it to me. The sales person was listen in to our conversion and started saying stuff about my conversion with Armand. I said to him this is between Armand and me and he kept saying stuff. It got to the point to where I did not get my $600 out of the $3500 I gave them. I had to make a police report because the sales person wanted to fight outside. I wrote to the BBB and heard from a friend of my new neighbor that here girlfriend went through the same thing there. I also talk to a friend’s mom about the situation and her daughter went through the same thing. What happen to warranty, now need to contact these company which is Ashley and Sealy just to let you know. I spend 6 hours on this project and counting. I would recommend not to shop here if you want great customer service, honest sales people, and not go through what I am going through. My mortgage payment is do in June, hopefully something will happen to my advanced. I am a College graduated and am in sales and consultant and work 70-90 hours a week and if you are like me I would not shop at this place. I know woman who make 85% of the decision in today's world and if you have kids you have a 70-90 hour job a week. Would not recommend to anyone, even man, they will just take advantage of you.
Please don't go here!!! I bought a bunk bed for my kids and 2 days after I got it the whole bottom of it fell out. I have called and even went to the store they said they would order a replacement sticks for the bottom. Well that was over 4 months ago. They do not honor anything they say they do!! The furniture cheap and fragile certainly not kids furniture. I would f done better going to Ikea or even wal mart!! Hold on to our money!!! I may ave to go to small claims court over this I hate feeling like I got riped off!!!!
hay my response to this compln she came into the stoor askinge for chipest bunk bed we have we had tolde her we don't cary any thinge chipe bunkbed in the stouck but we can orderit for u and cost $99 dollars and we have advise her ther is no warrantise on thise bunk becuoz the factory dos no't provid any warrantise she said itis ok and in 2 days after she recevd it her sone jumpe from one side to ather side of the bunkbed and he brooket and that happend 3 times and even of that we had send sirvece man 3 time to her hous to fixet and we tolder her that we can't keep doinge that/ tha is wat happend when costmer looking for chipe furniture tryinge to save adollaer