They only pick up your garbage by the off chance that they remember you paid them to do so. Would be 0 stars if possible.
4. AW Waste
They are a horrible company. They just hire a local company to do the work but then charges you double, or more. Just find a local company to do the…
I had a great experience with the sales rep Aaron and his manager Chris. They are some of the best customer service agents I have ever dealt with. I…
If I could rate this zero stars, I would. Santek acquired a local waste management company with whom we did business. Once Santek took over, collection wasn't happening, no one answered the phone, etc. We finally canceled our service with Santek. My husband spoke with a man who answered the phone at 770-926-6764 and explained that the service was extremely poor and we wanted to cancel our service. Of course, the gentleman tried to get us to stay with Santek and my husband declined. Needless to say, we continued receiving monthly bills. I would write "Cancel" on the bill and return it. We tried calling the above number and no one answers. You always get an answering machine. We asked that they return our calls and no one ever did. FINALLY, 8 months later, I was able to get through to someone at this phone number. (If I called and got the voice mail, I'd hang up and dial again immediately until someone answered.) I spoke with Dana and she has assured me that we now have a zero balance, she would notify corporate that our service is canceled and said we would not receive any more bills. Time will tell. If you have an option, I'd highly suggest you get a different waste management service.
They have not picked up my trash in about a month. I have called and left messsages and yalked to them personally and they say they will be here in a few. Needless to say they still have not came but are quick to cash my check!
Did not pick up my trash in nearly three weeks now. I have called them 4 days a in row and they say they will pick it up in a "few" and then they don't pick it up... maybe he ment a "few months"???? Will be looking for new trash removal services!!!!