Express Oil Change
155 Mouse Creek Rd NW, Cleveland, TN 37312
Fax: (423) 476-1288
Express Oil Change & Service Center
Express Oil Change & Tire Engineers
Express Oil Change LLC
Services: Oil Change
No coupons available
Fast, friendly, professional tech (Tommy) helped me, and he was great. I was in and out quickly, and it wasn't too pricey for such a fast oil change.
Another worker there, Cody, was loud, rude to his coworkers, and profoundly rude that my 18-month-old was crying because of car horns honking. When his coworker told him to stop honking the horn, Cody went to far as to say, "I'm not sorry. You came to an oil change place, I don't care who I scare." Sure, babies cry at loud noises, that's life--but why be so rude?
Everyone else was super professional and polite. I will come here again, hopefully when Cody has a day off.
I have done business here since 2014. Always helpful and polite. Today though, they went above and beyond their usual awesome customer service. They actually sent someone to my house (close by) to jump start my car so I could go purchase a new battery. Such awesome people. Always willing to help out when they can. Thank you so much "Jordan" and team.
Sure they may be more expensive, but I have grown to greatly dislike going other places to have my oil done. Only tolerated the Toyota dealership and the two hours it took to change oil because it was a free service for a time. The staff at this Express Oil Change are friendly, knowledgeable, and aren't there to rip you off. If you don't need a new air or cabin filter, they're not going to push it on you and will honestly let you know when it's time for a replacement. We take all of our cars here and I would recommend them to anyone.
Express oil is more expensive i wil admit but it is the fastest oil change i have ever had and they are professional.They actually take time and tell you what you need without doing it and charging you for it. I personaly take my 2 cars there and also had my mother start going there. Most places treat women like they are stupid about cars they don't do that here. If they did i wouldn't send my mom there.
Don't waste your money people. I called around and this is the most expensive place in Cleveland to get an oil change at 39.99. Sears Auto Center is the cheapest at 29.99 but Walter's Auto Wash & Lube is only 32.99 and includes a free exterior wash. Your choice : )