I love having Dr. Chin as my daughters PCP. He is a wonderful doctor however, getting in to see him is a different story. I have been waiting for months to get my daughters wellness check up and on at least 4 occasions she has been sick and I have had to take her to another doctor because no one at Southern Medical would answer the phone and if I got the answering service, no one would ever return my call. I have called at least 20 times in the last several months and NEVER got a call back. Dr. Chin came in to my place of employment and I told him what was going on so he called the number for me, he listened to the voice mail that played and told me to leave a message and assured me that they would call me back. I'm still waiting.
2700 Westside Dr NWCleveland, TN 37312
From Business: Our center is staffed with the finest team of healthcare professionals who are educated in the latest technology, treatments, and equipment available and provide …
2401 N Ocoee StCleveland, TN 37311
I had to wait a very long time for the visit (the only reason for 4 stars instead of 5), but when I was taken back I discovered why. The physician was very thorough in his assessment of my current/urgent condition, and he gave me a lot more information and treatment options for my illness than I received from an emergency room visit a few days earlier. Secondly, he wasn't just interested in "running me through the mill" and taking my co-pay. He spoke briefly with me about vitamins, staying current with routine medical exams, and having my blood worked checked periodically to assess the state of my health. This is not your average "doc-in-a-box."
Just wondering, Brian - was this based on a one-time visit or have you been a long-term patient? You'll be hard pressed to find a more personal and caring Professional than Dr. Chin in the surrounding area. He is a "whole person" care-giver. I've found him to be as concerned about the "whys" of an issue as he is about the issue its' self. As for the receptionist, I can't comment. Hopefully this was an isolated occurrence and will be addressed. Merry Christmas to you and yours!
I took my little boy there a couple of times. You have to wait for a while but it's worth it. They always make sure you understand everything and treat you with so much respect. And even while he was treating my son the doctor seen that there was something wrong with me and treated me with no questions asked and no charge at all.
I love love love the Cleveland CVS Minute Clinic! 18 months and older can be seen! You can be seen for illness, vaccinations, or wellness screenings!